Doggett Ford

Does not honor the commitment of the dealership they purchas I purchased my new 2013 Ford Fusion from Lone Star Ford. Part of my purchase agreement was $10 oil changes. I live on other side of Houston, but drove I purchased my new 2013 Ford Fusion from Lone Star Ford. Part of my purchase agreement was $10 oil changes. I live on other side of Houston, but drove across town on Saturday morning for my $10 oil change only to find out that Doggett Ford bought out Lone Star and is not honoring Lone Star's commitment they made to me for $10 oil changes, but instead charged me full price. Generally, when a business buys out another business, the goal is to inherit the client base and do all to keep those existing clients happy by honoring existing commitments. Doggett Ford his dismally failed as they seem to be trying to chase those clients away. I will never be back to Dogget Ford. More

Services visit Nice people and fast ! but really didnt offer anything like the truck check up, tire rotation or other services + lone star had good service deals $ Nice people and fast ! but really didnt offer anything like the truck check up, tire rotation or other services + lone star had good service deals $ More

Very pleasant and professional Service writers were pleasant and professional on discussing all items concerning warranty and maintenance schedule. A Ford loan car program is availa Service writers were pleasant and professional on discussing all items concerning warranty and maintenance schedule. A Ford loan car program is available when you leave your vehicle for any type of service. More

Oil change It took 3 hours for an oil change! A lady came in 1 hour after me for the same exact thing and her car was done before mine. Apparently the boss went It took 3 hours for an oil change! A lady came in 1 hour after me for the same exact thing and her car was done before mine. Apparently the boss went to lunch and forgot about my car. More

Walked in and drove with truck and the accessories I wanted. Milton was very transparent about the deal from the beginning and very helpful. Amy was very helpful when I had questions and doubts about my accessor Milton was very transparent about the deal from the beginning and very helpful. Amy was very helpful when I had questions and doubts about my accessories. She also went above and beyond to make sure I was happy with my purxhase. More

The WORST! I will NEVER be back! Paid for an oil change I never got. My battery cable was left loose. My 2011 truck has never been anywhere else but will NEVER be back to this plac Paid for an oil change I never got. My battery cable was left loose. My 2011 truck has never been anywhere else but will NEVER be back to this place. Furthermore I have bought 2 trucks there. I will soon be due for another. I will NEVER buy from you again! More

Painless!! Easiest experience I've had buying a vehicle in the past 20 yrs. Showed up at closing, Mose and Dax got me the vehicle I wanted and had me on the road Easiest experience I've had buying a vehicle in the past 20 yrs. Showed up at closing, Mose and Dax got me the vehicle I wanted and had me on the road an hour later, paper signed. I'd definitely recommend them. More

Perfect Car Buying Experience Jackie, Louis, Amy and Ricky were AMAZING!! What would normally be a stressful process was painless and fun. Louis listened to what I needed and provi Jackie, Louis, Amy and Ricky were AMAZING!! What would normally be a stressful process was painless and fun. Louis listened to what I needed and provided multiple options to help me achieve my goal price overall and monthly. Jackie helped me find the perfect vehicle and thoroughly answered every question. Amy helped with a few bells and whistles while Ricky completed my finance paperwork and helped finalize the purchase timely and effectively. I walked in a little overwhelmed about a large purchase but walked out feeling like a part of the Doggett Family. Thanks again y'all!! More