Doggett Ford
Houston, TX
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Painless operation Chad Gooch was an excellent service advisor, he explained the process the car would go through.. At all stages of the work I was kept informed, and th Chad Gooch was an excellent service advisor, he explained the process the car would go through.. At all stages of the work I was kept informed, and the car was completed when he said it would be done. This was a painless operation as compared to another Ford dealership I had used. . More
Assessed my needs and wants for the ultimate satisfaction Doggett Ford really did the most to meet me in the middle of my needs and wants. Everyone between the dealer to the manager put their best foot forwar Doggett Ford really did the most to meet me in the middle of my needs and wants. Everyone between the dealer to the manager put their best foot forward to make my dream come true despite long hours and uncertainty. Not once did I feel like I wasn't getting the 100% experience just because I had reservations about buying the car again. Will be buying from the Doggett Ford again. More
Good service and on time I made my appointment easily, showed up on time, was seen on time, my vehicle was serviced as I had requested. No problems! Will have my vehicle serv I made my appointment easily, showed up on time, was seen on time, my vehicle was serviced as I had requested. No problems! Will have my vehicle serviced there again. Thanks! More
Does not honor the commitment of the dealership they purchas I purchased my new 2013 Ford Fusion from Lone Star Ford. Part of my purchase agreement was $10 oil changes. I live on other side of Houston, but drove I purchased my new 2013 Ford Fusion from Lone Star Ford. Part of my purchase agreement was $10 oil changes. I live on other side of Houston, but drove across town on Saturday morning for my $10 oil change only to find out that Doggett Ford bought out Lone Star and is not honoring Lone Star's commitment they made to me for $10 oil changes, but instead charged me full price. Generally, when a business buys out another business, the goal is to inherit the client base and do all to keep those existing clients happy by honoring existing commitments. Doggett Ford his dismally failed as they seem to be trying to chase those clients away. I will never be back to Dogget Ford. More
Services visit Nice people and fast ! but really didnt offer anything like the truck check up, tire rotation or other services + lone star had good service deals $ Nice people and fast ! but really didnt offer anything like the truck check up, tire rotation or other services + lone star had good service deals $ More
Very pleasant and professional Service writers were pleasant and professional on discussing all items concerning warranty and maintenance schedule. A Ford loan car program is availa Service writers were pleasant and professional on discussing all items concerning warranty and maintenance schedule. A Ford loan car program is available when you leave your vehicle for any type of service. More
Oil change It took 3 hours for an oil change! A lady came in 1 hour after me for the same exact thing and her car was done before mine. Apparently the boss went It took 3 hours for an oil change! A lady came in 1 hour after me for the same exact thing and her car was done before mine. Apparently the boss went to lunch and forgot about my car. More
Walked in and drove with truck and the accessories I wanted. Milton was very transparent about the deal from the beginning and very helpful. Amy was very helpful when I had questions and doubts about my accessor Milton was very transparent about the deal from the beginning and very helpful. Amy was very helpful when I had questions and doubts about my accessories. She also went above and beyond to make sure I was happy with my purxhase. More
The WORST! I will NEVER be back! Paid for an oil change I never got. My battery cable was left loose. My 2011 truck has never been anywhere else but will NEVER be back to this plac Paid for an oil change I never got. My battery cable was left loose. My 2011 truck has never been anywhere else but will NEVER be back to this place. Furthermore I have bought 2 trucks there. I will soon be due for another. I will NEVER buy from you again! More
Painless!! Easiest experience I've had buying a vehicle in the past 20 yrs. Showed up at closing, Mose and Dax got me the vehicle I wanted and had me on the road Easiest experience I've had buying a vehicle in the past 20 yrs. Showed up at closing, Mose and Dax got me the vehicle I wanted and had me on the road an hour later, paper signed. I'd definitely recommend them. More