Doggett Ford

Not very good On purchasing a new vehicle back in 2016 part of the sales pitch was oil change for life $12.95 . Well on getting in oil change last weekend I guess On purchasing a new vehicle back in 2016 part of the sales pitch was oil change for life $12.95 . Well on getting in oil change last weekend I guess the sales pitch ran out because I paid $50 and was very upset for a broken promise . I understand the new rule and the changing of the companies but that should be for new buyers moving forward not for ones that have made the purchase before the rule was changed . and with customers living in other parts of Houston made it worth the drive but now I won’t be driving that far for a regular oil change fee therefore whoever is doing my oil change will probably get the purchase of my new vehicle because I will be there on spot already . More

Great! Even though it's their first week at the new location the service was great. In and out quickly and back to my day of running errands. Even though it's their first week at the new location the service was great. In and out quickly and back to my day of running errands. More

Great customer service My son was buying his first car and they treated him like a man instead of a kid. Kent Warner was a great salesman. Ruben Mendoza did awesome in expl My son was buying his first car and they treated him like a man instead of a kid. Kent Warner was a great salesman. Ruben Mendoza did awesome in explaining all of are options we can get on the car. More

Great experience Sales person very knowledgeable and worked with us to find the truck that fits our needs. He was patient and friendly would definitely recommend him Sales person very knowledgeable and worked with us to find the truck that fits our needs. He was patient and friendly would definitely recommend him More

Good experience Good truck, good people and good deal. What was very impressive was the fact that they just moved locations into a temporary site and everything was Good truck, good people and good deal. What was very impressive was the fact that they just moved locations into a temporary site and everything was still very organized More

Everyone was awesome, since the moment i park Because they are very professional and help the minute you walk in offering all the service they can provide for you as a client, from the moment you Because they are very professional and help the minute you walk in offering all the service they can provide for you as a client, from the moment you park your car in the line for services. More

Very good servicing experience at new location Dealership had moved location 3 days prior into temporary quarters. As such, you would expect a lot of chaos. Nevertheless, employees were trying extr Dealership had moved location 3 days prior into temporary quarters. As such, you would expect a lot of chaos. Nevertheless, employees were trying extra hard to inform clients were the new dealership was located and how to come in for servicing. Upon arrival it was still slightly confusing, but the service folks were out there helping anyway they could. Once they had my car for servicing (oil change and tire rotation) the estimated time to perform the work was stated as about 1 hour to 1 hour and 10 minutes. However the work was performed in just under 50 minutes and check out was simple. All of my expectations were exceeded. More

Great Mr. Brown was very knowledgeable and answered all of my questions quick and in a timely manner. Seems like he really cares about his job and takes his Mr. Brown was very knowledgeable and answered all of my questions quick and in a timely manner. Seems like he really cares about his job and takes his time. Does not rush you. More

Friendly and helpful sales team I had a fantastic experience with sales person Milton Batista. He was very patient with this first time (and nervous) buyer, always helpful with advi I had a fantastic experience with sales person Milton Batista. He was very patient with this first time (and nervous) buyer, always helpful with advice, compassion and a kind smile. He was not a pushy sales person. He gave me all the facts about the car in his calm manner and left me to decide if it was a good fit for me. I really appreciated not being pushed. He always responded to my calls or texts. The dealership manager (Ruben) also came to introduce himself, which was a really nice, personable touch. I could not recommend this dealership more. You will not be sorry for dealing with this honest bunch. They are here to get you a great car, not to sell you just any old car. More