Doggett Ford
Houston, TX
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My customer representative at Doggett Ford was Sandra and she was the BEST! Very professional, knowledgeable, courteous and friendly. My Bronco needed some minor repairs to upgrades added by Doggett. This she was the BEST! Very professional, knowledgeable, courteous and friendly. My Bronco needed some minor repairs to upgrades added by Doggett. This was taking much longer to complete but Sandra helped and provided a loaner until the repairs were completed. All was done to great satisfaction and I can't thank Sandra enough for seeing everything through to the end. Kudos to Doggett, the repair guys and especially Sandra! More
My service advisor Sandra Olvera was awesome from start to finish. She kept me inform on the progress of my vehicle. Also the service dept. was nice and clean start to finish. She kept me inform on the progress of my vehicle. Also the service dept. was nice and clean More
Service writer was not there when my appointment was-person that helped me was VERY nice-my appointment was at 7:30,at 9:30 it was brought to my attention that lof was compleate but squeaky noise w was-person that helped me was VERY nice-my appointment was at 7:30,at 9:30 it was brought to my attention that lof was compleate but squeaky noise would not be able to be looked at for at least 3 hours and she would call me at 12:30 with results!!(they did pay for Uber home)At 12:30 no call so I called and left a message,again at 1 and again at 2.At 2:30 I reached out again and was told I would have to leave car till Monday with no guarantee they would have time to test drive on Monday!!”great customer satisfaction “ I picked up my car and will be looking for a new Ford dealer on Monday!! I have been in car buisness (Ford certified) for 30 years and Monday I will be looking for a new dealer!! More
My experience with Haley today was awesome She took care of me and explained about problem with my truck . Had it repaired. Im very happy with my service advisor,Thank you so much,Haley. of me and explained about problem with my truck . Had it repaired. Im very happy with my service advisor,Thank you so much,Haley. More