Doggett Ford
Houston, TX
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Great people! Mauricio and Lydia helped us very much with a brand new 2018 Explorer, this is my third time going back to Mauricio and will continue looking for him Mauricio and Lydia helped us very much with a brand new 2018 Explorer, this is my third time going back to Mauricio and will continue looking for him in the future. Keep up the good work Mauricio! More
Performance Easy to make appointment. Service performed in a timely manner. Staff very friendly and courteous. Will recommend dealership to friends. Look forw Easy to make appointment. Service performed in a timely manner. Staff very friendly and courteous. Will recommend dealership to friends. Look forward to the completion of the new facility. More
Great service To make this short and to the point, my experience was great and I was taken care of in a professional and timely manner. I would highly recommend. To make this short and to the point, my experience was great and I was taken care of in a professional and timely manner. I would highly recommend. More
Great deal Professional sales, no pressure, gave me what I need to make a decision. I looked at a few big dealers but chose Doggett to buy a new raptor. Margori Professional sales, no pressure, gave me what I need to make a decision. I looked at a few big dealers but chose Doggett to buy a new raptor. Margorie Mroz was very helpful.gave me the best service and competitive pricing. I also like Libo in finance. More
Non stressful Staff were professional and did not pressure me but kept me informed and went out of their way to accommodate me. I have already recommended to 2 peop Staff were professional and did not pressure me but kept me informed and went out of their way to accommodate me. I have already recommended to 2 people. More
Awesome Chris in service department, is awesome kept me u updated every step of the way. He made sure I knew everything about my vehicle. I will definitely re Chris in service department, is awesome kept me u updated every step of the way. He made sure I knew everything about my vehicle. I will definitely recommend him, very professionall. More
Service for recalls Had a leaking oil pan for the third time and some recalls. Called Latonya, set up appointment and was offered a loaner truck until it was fixed. Great Had a leaking oil pan for the third time and some recalls. Called Latonya, set up appointment and was offered a loaner truck until it was fixed. Great customer service! More
It was a quick service for me and I thank you I was expecting my Ford F150 to be in the shop over the weekend with the problem i thought i had but it wasn't. I'm so grateful because I depend on my I was expecting my Ford F150 to be in the shop over the weekend with the problem i thought i had but it wasn't. I'm so grateful because I depend on my truck. More
Rude service manager The service I received was fine. The problem was the service advisor, 500057 Mark Wheeler. He was extremely rude. When I returned to the dealership The service I received was fine. The problem was the service advisor, 500057 Mark Wheeler. He was extremely rude. When I returned to the dealership, he totally ignored me. I assume his rudeness was because I wondered why Doggett didn't stay in Lone Star's location. Little did I know at the time that Doggett has plans to build a new facility. Anyhow, Mark Wheeler became extremely rude when I questioned why Doggett changed locations. When I returned to pick up my car he didn't even acknowledge my existence. I had planned to have all my maintenance don by Doggett. I had even planned to buy new tires at Doggett. But now I will have my service elsewhere even though Tommy Vaughn and Planet Ford are farther away. I will also buy my new tires else elsewhere. Cochise at Lone Star Ford was excellent. He was always extremely courteous and respectful. When I checked in he would check the tires, windhield wiper and other things to make sure they were in good working order. How I miss Cochise and Lone Star Ford. Rest assured, I will NOT buy my next car at Doggett. More
Service center Friendly and helpful and fast service! The price was good.The overall experience was great. They showed they cared about customers and there vehicles, Friendly and helpful and fast service! The price was good.The overall experience was great. They showed they cared about customers and there vehicles, with smiles. More