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Doggett Ford
Houston, TX
432 Reviews
Doggett Ford in Houston, TX treats the needs of each individual customer with paramount regard. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 888-431-6316.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 432 reviews
January 06, 2025
There is something wrong with the Service Department. In the last year, I have brought my 2022 F150 Truck in for a check on erratic boom sounds when I start the truck, no response when I try to choose th In the last year, I have brought my 2022 F150 Truck in for a check on erratic boom sounds when I start the truck, no response when I try to choose the driving mode, and multiple error messages in the computer display, they keep the truck 2 days, and they say they found nothing. Either there are incompetent mechanics, or they are too busy and just reset the computer. I am very disappointed!!! More
by nrf58
Employees Worked With
Timothy
December 26, 2024
Tried to buy from another Houston dealer and practically begged them to take my money with no luck. Doggett was easy to deal with especially since I was buying by phone from out of state. My salesperson Lor begged them to take my money with no luck. Doggett was easy to deal with especially since I was buying by phone from out of state. My salesperson Lorenzo was great and communicative without being overbearing. Overall a good car buying experience! More
by Steve B
Employees Worked With
Lorenzo Villarreal
October 17, 2024
Javier was very helpful in our search for a new car. He helped us pass the time as we waited for a trade-in offer and the financing of the car. The process felt like it passed by quickly despite being t He helped us pass the time as we waited for a trade-in offer and the financing of the car. The process felt like it passed by quickly despite being there for a couple hours. More
by Esme
Employees Worked With
July 31, 2024
Rick was the best service advisor I have come across in 30 years. Most importantly he listens … is professional…. gets things done right without fuss….. and is very respectful of the customer’s time. 30 years. Most importantly he listens … is professional…. gets things done right without fuss….. and is very respectful of the customer’s time. More
by Maria
March 20, 2024
Very Happy with my Car Purchase! ! Shout out to Carl Robbins in Sales for going the extra mile, making sure I was taken care of and happy with my purchase!!! Highly recommend this D ! Shout out to Carl Robbins in Sales for going the extra mile, making sure I was taken care of and happy with my purchase!!! Highly recommend this Dealership!! More
by colleenllott
Employees Worked With
Carl Robbins and Justin Watson
February 07, 2024
I bought two expensive cars from Doggett ford. Second car I bought was Mustang Mach E Premium, during that time I also purchased extended warranty. In A week or 10 days I asked them to cancel m Second car I bought was Mustang Mach E Premium, during that time I also purchased extended warranty. In A week or 10 days I asked them to cancel my warranty and they did it. I have waited for a while and ask them where was the refund then finance (Johnny)manager told me it takes 6-8 weeks, after 6 weeks I contacted again this time he told me it takes 6-10 weeks. After 10 weeks over I contacted again. He told me they have not received money from the warranty department. I asked him if there is a possibility to expedite the process each day there is also an interest for it, no answer and send him a couple of more messages no answer. I waited another week no answer. Today I called the ford credit I explained the situation then they gave me warranty department. Warranty department told me after they have received the cancelation form the next day(in 24 hours) they have refunded the money to the dealer. I am asking now what are you trying to do? Is it the way to appreciate who bought two cars from you? I bought Expedition Limited and Ford mustang Mach e Finally I do not recommend this dealer. There are lots of dealer in the town check the others. Second Review After my initial review, Tiffany Anderson emailed me stating, "Hi Mustafa, your warranty has been canceled, and you should expect to receive a refund check in the mail soon." However, on the same day, I received another email from her indicating, "Hi Mustafa, I just received word that the refund will be applied to the end of your loan." This inconsistent communication feels unprofessional, as it suggests they will effectively hold onto my money for the remaining six years of my loan term, resulting in continued interest payments for that duration. Consequently, I cannot recommend this dealer and suggest exploring other options first. More
by mtuncusa
