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Doggett Ford South Loop
Houston, TX
694 Reviews
Doggett Ford South Loop is your source for new & used Ford cars, trucks, SUV, parts, service and more in the Houston area. Our goal is to provide the best possible service to our customers and make sure your car buying experience is second to none. We are conveniently located at 3440 S Loop West Houston, TX 77025.
We feature an extensive selection of new and certified pre-owned Ford vehicles, as well as used cars from many other makes. Doggett Ford South Loop is committed to providing superior service in all departments, from sales to finance to parts and service, and we invite you to search through our online inventory and stop by our dealership for a test drive. If you have any questions, please give us a call at (346)-560-7160.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:30 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 694 reviews
October 20, 2009
This is the third time that I bought a car from Russll & Smith. My first time that Carlos was my salesman. He has been friendly and courteous to me. I was looking for a standard transmission vehicle that Smith. My first time that Carlos was my salesman. He has been friendly and courteous to me. I was looking for a standard transmission vehicle that is not a standard stock item and Carlos was helpful with locating the type of vehicle that I requested. He has kept me in the loop on the status of the vehicles that I was interested in. Carlos was my only point of contact which was nice since I did not have to deal with a large number of individuals. Carlos went out of his way to pick me up when I returned my rental car and drove me to the dealership to pick up my new car. I would also like to thank John Juarez who made financing the car the most pleasant experience to date. I was able to purchase the car while the dealership waited for my check from my insurance company to clear. Thank you, Hal Kaufman More
by halkaufman
Employees Worked With
Carlos Duca
September 30, 2009
OUTSTANDING CUSTOMER SERVICE AND CAR KNOWLEDGE. WENT ABOVE AND BEYOND EXPECTATIONS IN FINDING THE EXACT VEHICLE I WANTED. I VISITED MANY OTHER DEALERSHIPS AND KENNY WAS THE ONLY PERSON WHO CALLED AND EM ABOVE AND BEYOND EXPECTATIONS IN FINDING THE EXACT VEHICLE I WANTED. I VISITED MANY OTHER DEALERSHIPS AND KENNY WAS THE ONLY PERSON WHO CALLED AND EMAILED ME TO MAKE SURE I WAS COMPLETELY SATISFIED WITH THE WHOLE PROCESS. WILL RECOMMEND THIS DEALERSHIP TO ANYONE LOOKING FOR A NEW VEHICLE. RICHARD WAS ALSO EXTREMELY PROFESSIONAL AND KNOWLEDGEABLE ON ALL FINANCE ASPECTS AND WENT OVER ALL THE PAPERWORK IN A DETAILED MANNER. GREAT JOB AND KEEP UP THE GOOD WORK! SINCERLY, AUGUST W. CARRELL More
by augustwcarrell
Employees Worked With
KENNY SANFORD AND RICHARD GILES
September 26, 2009
The entire experience of buying our new Ford Escape was outstanding from the moment that Kevin Cooper greeted us at the door to the moment we drove it off the lot. We traded in our 2002 Explorer; Kevin ad outstanding from the moment that Kevin Cooper greeted us at the door to the moment we drove it off the lot. We traded in our 2002 Explorer; Kevin advised us that we could do better than the "cash for clunker" rebate and he was right. It took us 4 weeks of research to make a decision on this vehicle, including visits to 2 other Ford dealerships. None measured up to the straightforward, unpressured approach of Kevin and Russell&Smith. We also received great incentives from Ford which helped a lot in being able to afford the car. Courteous, honest, unpressured clear explanations of the car and the pricing are the key descriptors of this dealership. More
by zammito
Employees Worked With
Kevin Cooper
September 26, 2009
I have been very pleased, so far, with my purchase. I was able to get the vehicle I wanted within a very short time frame. I was very happy with the online process of my trnsaction. I for the most part was able to get the vehicle I wanted within a very short time frame. I was very happy with the online process of my trnsaction. I for the most part, was able to get exactly whhat I wanted. The only limitations I had were that I had a limited time to make my purchase and the availability of cars to chose from since the "Cash for Clunkers" program was limited. This was in no part a detraction from the my experience with Russell & Smith Ford or my salesman, Scott Pierce. Thank you Russell & Smith. More
by Russell & Smith
Employees Worked With
Scott Pierce
