Mike Smith Chrysler Jeep Dodge - Service Center

Great !!!!! The visit was pleasant and very helpful .Miss Laura her my concerns , And was very pleasant to work with. Miss Laura Heard my request on my vehicle , The visit was pleasant and very helpful .Miss Laura her my concerns , And was very pleasant to work with. Miss Laura Heard my request on my vehicle ,she informed me of what was gonna happen, and made my visit pleasant. I will always go back to Mike Smith because of Miss Laura. More

Truck Courteous and prompt service after a lengthy and very unsatisfactory visit to Mid County Dodge they sent vehicle to Mike Smith. The service departmen Courteous and prompt service after a lengthy and very unsatisfactory visit to Mid County Dodge they sent vehicle to Mike Smith. The service department at Mike Smith were very prompt and courteous answering all questions and taking care of the problem. More

Water leak in brake light Got to dealership early and was seen right away. The service was great and completed in a reasonable time. Service advisor was very friendly and court Got to dealership early and was seen right away. The service was great and completed in a reasonable time. Service advisor was very friendly and courteous. More

Oil change service Mike Smith Chrysler Dodge Jeep got me in an out in one hour on Saturday my service writer was very attentive I had an appointment they got me in on ti Mike Smith Chrysler Dodge Jeep got me in an out in one hour on Saturday my service writer was very attentive I had an appointment they got me in on time and out in an hour I am very satisfied with the service and the price More

Very professional service guy Very nice people. Short wait. Coffee machine was great. Checked everything on my car. Made me feel safe taking it on a long drive with my expecting Very nice people. Short wait. Coffee machine was great. Checked everything on my car. Made me feel safe taking it on a long drive with my expecting daughter. More

Friendly and dependable Even though I've now moved to Cypress, TX, It is my plan to make the two hour drive back to Beaumont, to have my car serviced. They know my vehicle an Even though I've now moved to Cypress, TX, It is my plan to make the two hour drive back to Beaumont, to have my car serviced. They know my vehicle and I know I can trust them to keep in as good condition as it was when I purchased it. More

EXCELLENCE CUSTKMER SERVICE!!!! Mike Smith & Jessica Mason in Servucs ALWAYZ Tane care of me & my 2014 Dodge Ram 3500. I'm from Houston, But I go to MIKE Smith & Jessica M. Faithfull Mike Smith & Jessica Mason in Servucs ALWAYZ Tane care of me & my 2014 Dodge Ram 3500. I'm from Houston, But I go to MIKE Smith & Jessica M. Faithfully! More

Awesome service Very courteous and professional. They always go above and beyond to take care of me and the work is always top notch. Awesome overall service! Very courteous and professional. They always go above and beyond to take care of me and the work is always top notch. Awesome overall service! More

Horrible Customer Service!!!!!!!!!! I have a 2013 Chrysler 300, on December 23, 2015 my car broke down. I had a tow truck to bring it to Mike Smith, a week later, I get my car back, and I have a 2013 Chrysler 300, on December 23, 2015 my car broke down. I had a tow truck to bring it to Mike Smith, a week later, I get my car back, and it broke down again, they told me they changed the shift. They kept it from Friday until Tuesday; it broke down the same day. They told me they changed valve body. These were supposed to be the diagnosis after the diagnostic check was done. The next day I take it to Cecil Atkinson in Orange, Texas, they do the diagnostic check, and it was 2 abs sensors. It took about 45 minutes to fix. Now my car runs fine. More