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Mike Smith Chrysler Jeep Dodge - Service Center

Beaumont, TX

4.3
61 Reviews
Call Service Center (409) 245-6290

61 Reviews of Mike Smith Chrysler Jeep Dodge - Service Center

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September 20, 2024

Taylor did an excellent job getting my car in and out. The shuttle service was great. More

by mredwine55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talor Johnson
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Sep 20, 2024 -

Doggett Chrysler Dodge Jeep Ram responded

Thank you for choosing Doggett CDJR of Beaumont for your service needs! It's great to hear that Taylor ensured your vehicle was taken care of.

September 03, 2024

Did outstanding work on my AC system and completion on 50k mile maintenance. Work was done in a timely manner with good feedback as to the process and status More

by Dino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Esperaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Doggett Chrysler Dodge Jeep Ram responded

Dino, we're delighted to hear that you had a positive experience with your AC system and maintenance at Doggett CDJR of Beaumont. Thanks for the feedback!

August 25, 2024

Great customer service fast and put me in the shop as soon as I was checked in More

by Boo Boo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Parr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Te'Roneka Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Doggett Chrysler Dodge Jeep Ram responded

We couldn't ask for a better review of Doggett CDJR of Beaumont. Thanks so much!

August 23, 2024

Service is super friendly and reliable they fixed my dodge journey super fast I well go back again More

by Salvador ceja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Johnson
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Aug 23, 2024 -

Doggett Chrysler Dodge Jeep Ram responded

Salvador, thank you for reviewing Doggett CDJR of Beaumont! We appreciate your kind words about our excellent service!

August 08, 2024

I brought my Jeep in for battery issues. Teroneka was very helpful in getting my issue resolved. More

by Jmagallon78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Te'Roneka Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Doggett Chrysler Dodge Jeep Ram responded

It was our pleasure to assist you. Thank you from all of us here at Doggett CDJR of Beaumont!

July 18, 2024

My services advisor was great and went above my expectations to get my truck fixed and service before I had to go out of state. Thank you David!!!!! More

by Guilllj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Esperaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2024 -

Doggett Chrysler Dodge Jeep Ram responded

Guilllj, we're delighted to hear that David exceeded your expectations at Doggett CDJR of Beaumont. Safe travels and thanks for the review!

June 09, 2024

Very well taken care of truck was fixed no questions overall experience was good will be back for any other problems More

by Lilbiteel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Manuel
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Jun 10, 2024 -

Doggett Chrysler Dodge Jeep Ram responded

We're glad to hear your truck was taken care of and that you had a good experience with us at Doggett CDJR of Beaumont. We'll be here for any future needs!

June 08, 2024

Honestly as I walked into the service department I almost turned around and left. If it wasn't for this Young lady Terrinica,if I'm spelling it correct. She was wrapping up dealing a customer and said just a More

by alexdevault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrinica
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Jun 10, 2024 -

Doggett Chrysler Dodge Jeep Ram responded

Alex, we're glad to hear Terrinica made your visit a positive one at Doggett CDJR of Beaumont. Thanks for sharing your experience!

June 08, 2024

It took over 3 1/2 hours for oil change and tire rotation then I had to call to see if vehicle was ready More

by mmtamayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Jun 10, 2024 -

Doggett Chrysler Dodge Jeep Ram responded

I apologize for the long wait and lack of communication regarding your vehicle's status. We aim to provide timely service, so it's disappointing to hear about this experience. If you'd like to discuss further or have any other concerns, please reach out directly. Thank you, Lauren Lee - Service Manager - ext 23116

January 31, 2024

I brought my Jeep to the dealership for an oil leak repair, but despite the service, the issue persisted upon return. Additionally, the frustration escalated as I've been unable to reach the dealership More

by farrah5131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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