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Doggett Chrysler Dodge Jeep Ram
Beaumont, TX
95 Reviews
The team at Doggett Chrysler Dodge Jeep RAM of Beaumont would like to welcome you to our dealership in Beaumont, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Beaumont, you can always count on the professional technicians in our Chrysler, Dodge, Jeep, Ram service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Beaumont count on the high-quality vehicles and services found at Doggett Chrysler Dodge Jeep RAM of Beaumont, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 95 reviews
May 12, 2021
Made an appointment for 7am for 4 new tires and an alignment. I have been waiting almost 5 hours. I wouldn't recommend getting your car services here. Waiting 5 hours for can be frustrating. I ha alignment. I have been waiting almost 5 hours. I wouldn't recommend getting your car services here. Waiting 5 hours for can be frustrating. I have to say that the manager did help with with the issue. Still took 6 hours. More
by Sheriff5014
Employees Worked With
Jennifer
March 17, 2021
I made an appointment with Mike Smith CJD for some recall notices I had on my 2017 Ram 2500. My appointment was made on Friday March 12,2021 for Tuesday March 16, 2021 at 7:00am. I dropped my truck off that notices I had on my 2017 Ram 2500. My appointment was made on Friday March 12,2021 for Tuesday March 16, 2021 at 7:00am. I dropped my truck off that morning and texted the service advisor at 10:27am to get an update and an estimated time of completion so that I could arrange for a ride and to plan out the rest of my day. I received a reply at 11:06 stating that they were hoping to have it finished by the end of the day. I received a text at 11:30 stating that they were “awaiting completion” of the repairs. I then received a text at 4:08pm stating that the repairs would not be completed that day. I replied and said it would be okay to keep the vehicle overnight. I texted at 10:16am the following day asking for an updated time of completion and did not get a reply. I texted again at 11:18 asking for a callback and again no reply. I began calling and trying to get in touch with someone in the service department to no avail. It was not until I insisted on speaking to the service manager that I was finally able to speak with a different service advisor that informed me my vehicle had not even been looked at and that there were still three vehicles ahead of me. What is the point of making an appointment if it is not going to be honored? Why is it so hard to communicate with your clients and let them know what is really going on? If a service advisor had called before my appointment and said that they were inundated with service tickets I would have gladly rescheduled for a time when they weren’t so busy. It would be one thing if they had run into some issues during the course of making the repairs since that would be a reasonable excuse, but to have a vehicle for that long and not even have looked at it is inexcusable. Furthermore, the lack of transparency and communication from a so-called “service” department is reprehensible. As someone that works in the service industry, I find that sort of behavior especially frustrating since I would never allow that sort of behavior in my department. I fully understand that recalls and warranty work do not pay as well as “upsold” products and services, but to bump someone that had a scheduled appointment in favor of more lucrative work is unacceptable. As a dealership you agree to accept the recall and warranty work as part of the job and they should get the same priority as the money-making repair jobs. I have been buying vehicles from Mike Smith since the early 90’s and have bought many units including this truck from them but that is over now. I will make it a point to bring my purchases and service work somewhere that knows the meaning of service after the sale. More
by chrispad1026
Employees Worked With
Chris
February 05, 2021
The customer service i have gotten from Mike Smith Chrysler, Jeep, Dodge has been great and real fair. The sales people and the service department employees have been real helpful when it comes to que Chrysler, Jeep, Dodge has been great and real fair. The sales people and the service department employees have been real helpful when it comes to questions and learning new thing about my 2016 ram truck. More
by JMR360
Employees Worked With
Jennifer Snowd, Richard Gibson
June 11, 2020
Great experience with buying our new Jeep Wrangler! Richard Gipson took care of us! Sales Manager Dayton Goodman helped to make the deal we needed. Richard Gipson took care of us! Sales Manager Dayton Goodman helped to make the deal we needed. More
by Tonya Sweat
Employees Worked With
Richard Gipson, Dayton Goodman
June 11, 2020
Great group of people to deal with. The don’t try to give you the run around Service, sakes, finance department work hard at getting things done fast and with high quality you the run around Service, sakes, finance department work hard at getting things done fast and with high quality More
by Heffhenry70
Employees Worked With
Chris Henry (service), Dylan (sales)
June 03, 2020
Awesome experience buying my 2500 Ram from Mike Smith in Beaumont. I have bought many vehicles but none with such ease. The salesman was easy to deal with and understood my needs and wants on the vehicle. S Beaumont. I have bought many vehicles but none with such ease. The salesman was easy to deal with and understood my needs and wants on the vehicle. So ask for Dylan as your sales person. More
by JeffDT
Employees Worked With
Dylan and Dayton
May 27, 2020
They are amazing. Needed a set of tires and oil change for my 2017 Ram. Always friendly. Prices are competitive not outrageous. Love my dealership. for my 2017 Ram. Always friendly. Prices are competitive not outrageous. Love my dealership. More
by MrsMayes
Employees Worked With
Christi, Curt, Alberto
May 26, 2020
Took 2018 jeep in for warranty issue. From scheduling appointment to the service was a good experience. Prompt, concerned and very comfortable waiting room. Thanks Chris appointment to the service was a good experience. Prompt, concerned and very comfortable waiting room. Thanks Chris More
by BB
Employees Worked With
Chris
