Doggett Chrysler Dodge Jeep Ram

I went for a recall notice and I arrived early for my appointment. The service agent, Leonard, was very courteous and took my car right away. The waiting area for customers was clean and well appointed w appointment. The service agent, Leonard, was very courteous and took my car right away. The waiting area for customers was clean and well appointed with refreshments and TV. I inquired about charging stations for my car and was shown where each was and how to use them. My car was ready in less than 45 min. My overall experience was very good and i would recommend the dealship to anyone. LDish More

Uninformed. Advertising a vehicle for sale that was not in their possession. Made multiple trips after being told vehicle was on site, just to discover it actua Advertising a vehicle for sale that was not in their possession. Made multiple trips after being told vehicle was on site, just to discover it actually was in a different city !! Don't waste your time with this group, visit a dealership that is HONEST and wanting to satisfy their customers, cause it for sure is not Mike Smith. More

This was by far the best dealership that had me in and out. Smooth process. Thank you!! out. Smooth process. Thank you!! More

This dealership is wonderful! From the 1st phone call to the moment we drove off with our beautiful Jeep it was evident that we were in the right place. We have never had a bette From the 1st phone call to the moment we drove off with our beautiful Jeep it was evident that we were in the right place. We have never had a better experience buying a vehicle. If you are in the market for a vehicle please go see David and Kenny. You will be treated with kindness and respect throughout the whole process! More

They went from a 3-day wait to having it fully repairs in less than 3 hours. I was in a real bind on Labor Day and these guys went above and beyond. Exceptional service!!! less than 3 hours. I was in a real bind on Labor Day and these guys went above and beyond. Exceptional service!!! More

I wish I could write a separate review for the salesman, Nate. He was great but unfortunately at the mercy of upper management. His manager, Ben and I did a deal over the phone and the car was to be deliv Nate. He was great but unfortunately at the mercy of upper management. His manager, Ben and I did a deal over the phone and the car was to be delivered to me in Conroe. The sales man shows up 30 min late, but communicates with me, so that was good. But is unaware of the IOU's that Ben and I discussed. After inspection of the vehicle, their service tech failed to return the trunk panels that had to be removed, back to their original place. There were a few scratches that should have been photographed for full disclosure, which either dictates lack of an attention to details, etc. The problem was that there was no one at the dealership to help answer and get the IOS's written down and emailed over for a signature. Nate could not get anyone to answer to my questions, which unfortunately only reflected on him as he was the point guy. It finally got resolved, as the technician was able to verify the IOU's to management and about 45 minutes later, with me threatening to take the car back did we have a signed deal and delivery. Again, buyer beware and get everything in writing. My feeling is that if the dealership is going to make Home Deliveries, they need to have a point guy at the dealership that the salesperson can quickly contact, should something go array. Lastly, I was left with no paperwork and 3 days later still have no paperwork either sent to me or emailed. Luckily I took pics of each document to memorialize the sale. But really.... More

Great place friendly staff and good timing on getting your car done I highly recommend. your car done I highly recommend. More

They are slow. Not thorough. Save a headache. Go somewhere else. They have a crappy reputation. I understand why Not thorough. Save a headache. Go somewhere else. They have a crappy reputation. I understand why More

Needs to improve staff knowledge regarding fleet maintenance programs. Also, staff should review online reservations and notes entered. maintenance programs. Also, staff should review online reservations and notes entered. More

Daniel was very kind, patient and professional. He answered all of the questions that I had. He was very attentive to my car needs and even suggested a couple of other things. Daniel@Mike Smith CJD He answered all of the questions that I had. He was very attentive to my car needs and even suggested a couple of other things. Daniel@Mike Smith CJDR in Beaumont Texas you are absolutely great at what you do. Thanks so much! We appreciate you! More