Dodge Chrysler Jeep RAM Fiat of Winter Haven - Service Center

excellent service from both service tech & Mechanic I have been servicing my sprinter van here 17 yrs , Tommy Moore is the only mechanic that I trust w my Sprinter work Van, he does excellent work. When I have been servicing my sprinter van here 17 yrs , Tommy Moore is the only mechanic that I trust w my Sprinter work Van, he does excellent work. When I put my business vehicle in his hands I never worry, he Gets It Done!! Also the service tech , Stephanie Rutledge is fast and communicates well, always makes return calls and listens to the issues I'm having w my van and tries her best to get me in& out and back in business. She's a 10 in my book! More

Problem with the van sliding door lock. The 2016 Dodge Caravan was bought in Canada and was under guarantee. After explaining the problem to the service agent , an appointment was set up to The 2016 Dodge Caravan was bought in Canada and was under guarantee. After explaining the problem to the service agent , an appointment was set up to have it repaired under the guarantee. The work was done in a timely fashion . The service was great, the staff was very courteous and I am very pleased. More

A great first experience We bought a new Ram 1500 and needed a bed liner installed at delivery. They had it done before all the legal paperwork was signed. We bought a new Ram 1500 and needed a bed liner installed at delivery. They had it done before all the legal paperwork was signed. More

Top notch SALES AND SERVICE As the title says, from purchase of the vehicle to service, it was all above and beyond any of the other dealers we went to. They helped us every step As the title says, from purchase of the vehicle to service, it was all above and beyond any of the other dealers we went to. They helped us every step of the way and didn’t pressure us like the other dealerships did. As for servicing our vehicle, the service department has very well trained and knowledgeable staff. Being retired from Chrysler, I was very impressed with how much the service people knew about their vehicles. I’ve been to other dealerships and found that there were too many unqualified service people... so as you can tell, I was very happy with the treatment and service received by DODGE CHRYSLER JEEP RAM of Winter Haven... I can totally recommend this dealership to anyone and everyone who is looking for a vehicle, either to purchase or have serviced. More

better than before This visit was okay, everything is fixed and it didn't take them 2 weeks. definitely a much better experience than our previous visits. it was a littl This visit was okay, everything is fixed and it didn't take them 2 weeks. definitely a much better experience than our previous visits. it was a little pricey however More

Service department treated me well I recently purchased a used ram 2500. It was an easy no pressure deal. I then had a few issues after taking it on vacation. My fuel filters were up I recently purchased a used ram 2500. It was an easy no pressure deal. I then had a few issues after taking it on vacation. My fuel filters were up for replacement and my front hubs were making a noise. I took my truck in without an appointment. They replaced my front wheel bearings, fuel filters, and light bulb in the cargo area. No charge for any of the work. They even covered the 100.00 dollar deductable. I was very satisfied with the work. More

Routine Maintenance and Service Service was needed on vehicle which included regular oil change and checking a warning light which came on in regards to servicing vehicle. Contacted Service was needed on vehicle which included regular oil change and checking a warning light which came on in regards to servicing vehicle. Contacted the service department and spoke with representative and scheduled an appointment. Appointment was immediate and dropped vehicle off and was provided immediate assistance. Service department also handed and took care of recent recall for vehicle in a prompt manner. Service staff was professional and very helpful with information in regards to rental vehicle and timely in repair. More

customer value We took our car in for service, had to leave it. It was stolen from out of their locked service department. They notified us and that was the last of We took our car in for service, had to leave it. It was stolen from out of their locked service department. They notified us and that was the last of them, the car was finally recovered . Took it back to them to repair and we had to pay all the cost including what was stolen from within the car. Owner was not there and the person in charge, his comment was well it wasn't our fault. That was all they had to say, there is no way I would ever recommend this dealership to anyone. Beware More

Wait time I went for express lane oil change, I was told I was the only vehicle for that service, went to waiting area, 1 1/2 hours later I went to find out whe I went for express lane oil change, I was told I was the only vehicle for that service, went to waiting area, 1 1/2 hours later I went to find out where I was in process, I looked outside and my jeep was sitting there, I found someone and asked "what is going on with it?" The person I asked had to search for my paperwork and keys, paid my bill and got out of there. More

Chry 200 Oil Change Solid dealership. Great service dept. wasn't able to fix recall on vehicle due to parts availability, but service was friendly and quick. Definitely r Solid dealership. Great service dept. wasn't able to fix recall on vehicle due to parts availability, but service was friendly and quick. Definitely recommend! More