Dodge Chrysler Jeep RAM Fiat of Winter Haven - Service Center

Scheduled service today was quick and easy. Great dealership. I have been coming here for years as this is my twelfth Jeep product. I have also leased and purchased from this dealer dealership. I have been coming here for years as this is my twelfth Jeep product. I have also leased and purchased from this dealer More

I used the service department for the first time, and found it to be a excellent. Everyone I met and dealt with were great. The work performed was quality. found it to be a excellent. Everyone I met and dealt with were great. The work performed was quality. More

Service department and their manager need customer SERVICE training. They have poor follow through, poor communication, zero customer accommodation, price gouge and blame COVID yet, pass on all expen SERVICE training. They have poor follow through, poor communication, zero customer accommodation, price gouge and blame COVID yet, pass on all expenses for inconvenience to the customer. Worst vehicle service department I've ever experienced. They were previously better but are terrible now. Maybe it's their rude manager Shay. I don't know what kind of joy he receives from trying to talk down to people or women but he clearly needs to find a better role to play for his poor skills and personality. More

29 Mar 2021I took my 2014 Town & Country in for service 29 Mar 2021 I took my 2014 Town & Country in for service this morning. I requested Stephanie Gomez as my service advisor as I always do. She is kno 29 Mar 2021 I took my 2014 Town & Country in for service this morning. I requested Stephanie Gomez as my service advisor as I always do. She is knowledgeable when it comes to service, she is not pushy but will inform you of things that may need to be done in the future. I have been doing business with Dodge Chrysler Jeep Ram of Winter Haven over 10 years now and plan on many more. Bill P More

Very fine,clean courteous professional service department. Timely fitting me in to their schedule when busy. Very friendly staff all around,makes you feel comfortable in dealership. department. Timely fitting me in to their schedule when busy. Very friendly staff all around,makes you feel comfortable in dealership. More

Discussed the problems I was having with the car. The issues were taken care of by the service department quickly and efficiently and our service advisor was friendly and professional. It was a very goo issues were taken care of by the service department quickly and efficiently and our service advisor was friendly and professional. It was a very good experience!! More

Got same day appt and all went well. Kept me fully informed. Took a test drive before giving it back ! Drives like new and came back clean informed. Took a test drive before giving it back ! Drives like new and came back clean More

Always love this place! They make my service appointments easy and having me back out in no time! I will always have my service done here! easy and having me back out in no time! I will always have my service done here! More

Very professional and courteous! The were very knowledgeable and explained in detail what my Jeep needed and they worked with me on the price! Will definitely use again for my maintenance needs! knowledgeable and explained in detail what my Jeep needed and they worked with me on the price! Will definitely use again for my maintenance needs! More

Good dealership. However , I was disappointed about having been put on hold for 15 minutes while checking on the status of my vehicle,and I had to re dial to get a person to talk to me. I was no satis having been put on hold for 15 minutes while checking on the status of my vehicle,and I had to re dial to get a person to talk to me. I was no satisfied with the service person answer about the status of my brakes..very vague answer and the inspection not reflected on the paperwork More