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Dodge Chrysler Jeep RAM Fiat of Winter Haven - Service Center
Winter Haven, FL
203 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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203 Reviews of Dodge Chrysler Jeep RAM Fiat of Winter Haven - Service Center
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November 15, 2022
Dealer actively tries to scam people by charging them for products under warranty. Staff are not helpful or pleasant. Stephanie at the counter had zero interest in assisting with my issue and just seemed lik products under warranty. Staff are not helpful or pleasant. Stephanie at the counter had zero interest in assisting with my issue and just seemed like she didn't even want to be there herself. More
by Dissatisfied customer
Employees Worked With
Stephanie Gomez
July 26, 2022
If you have a used Jeep Chrysler or Dodge beware. They will take advantage of you to the fullest. I had purchased a used Chrysler off the street it ran for two weeks then stopped running so I figured They will take advantage of you to the fullest. I had purchased a used Chrysler off the street it ran for two weeks then stopped running so I figured take it to the dealer, right? Wrong!!! They wanted to perform all this work and I found out later it would not have mattered what they did to the car the car was no good. It was a complete mod job. History on the car, it was sold to a junk car ad, they ripped out all the parts that mattered and basically rigged it back together to make it run for 2 weeks after this period of time it would dye, which it did. They should have been able to see this when they opened the hood because another mechanic did. They should be ashamed. They took advantage of me and got away with 2500 bucks. Again, if you have a used car go somewhere else, they can't be trusted. More
by misscharity369
Employees Worked With
Stephanie Gomez, Vicky Robertson
February 09, 2022
Friendly fast service. The whole Dealership was nice and clean. I had five people come over and asked if I need help. clean. I had five people come over and asked if I need help. More
by Jeff H.
Employees Worked With
Stephanie Gomez, Clifton Whitaker, Luis Pena, Vicky Robertson, Susie Pena
January 11, 2022
We’ve only have had good experience with this dealers service department. They have been honest and very dependable when servicing our Grand Cherokee. We have had no problem scheduling an appointment service department. They have been honest and very dependable when servicing our Grand Cherokee. We have had no problem scheduling an appointment and having the car ready when they said it would be done. More
by Doser1975
Employees Worked With
Bob Watson
November 19, 2021
Service advisors were understaffed the day of my appointment. It was also a busy Monday morning. The service Manager stepped in and was hustling to move cars and get them ready! I waited 30 mins to appointment. It was also a busy Monday morning. The service Manager stepped in and was hustling to move cars and get them ready! I waited 30 mins to get checked in…it was worth the wait… I was given a brand new Longhorn truck to run errands instead of waiting on jeep to be serviced. Cheap trick … because of that “test drive” now I really really want one! Friendly staff! More
by Lookielou
