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Dodge Chrysler Jeep RAM Fiat of Winter Haven - Service Center

Winter Haven, FL

4.3
210 Reviews

210 Reviews of Dodge Chrysler Jeep RAM Fiat of Winter Haven - Service Center

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July 03, 2023

Everyone who had anything to do with my repair exceeded my expectations. Melissa was the perfect service representative and I would give her a 10 out of 10. The two mechanics who worked on my car analyse More

by Pamela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
April 13, 2023

When going to dealership to report my issues from a previous repair from their shop , they did their reasearch and found previous work they did on vehicle, went to parts department re order part made a More

by Jerome.Rice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicky Robertson
March 15, 2023

Had made appointment for a oil change took almost 2 hours my truck had oil on my door handle and hood also under hood was very disappointed also changed my radio channel when in there passion I take very goo More

by msroxy62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicky Robertson
January 13, 2023

Sales is amazing. Purchased the truck with high hopes. Service is the worst I she ever used. The loose appointments and when they do manage to get u in the don communi More

by Thecarguy2124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clifton Whitaker, Susie Pena
December 26, 2022

Decent experience with purchasing the vehicle but not having the best luck with service but hopefully working on a remedy now. More

by Rntractorservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Moss
December 06, 2022

The service writer and service Manager were great to deal with ! Excellent Service experience today ! More

by Dave Farina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tami was very helpful !, Chris Moss
November 29, 2022

Service advisor April Lowe was patient, extremely knowledgeable, friendly and very professional. My son and I were in need of information on a resent purchased vehicle and April was the right person. More

by jerryayersjr
Recommend Dealer
Yes
Employees Worked With
April Lowe
November 15, 2022

Dealer actively tries to scam people by charging them for products under warranty. Staff are not helpful or pleasant. Stephanie at the counter had zero interest in assisting with my issue and just seemed lik More

by Dissatisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie Gomez
October 12, 2022

Bought my vehicle here and had all service done here. 2015 Jeep Grand Cherokee. Prompt, knowledgeable, and courteous. More

by Pischer_t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy (not listed) in Service Dept
August 22, 2022

Thank you Susie for your assistance with the truck rental- fast and friendly as always! More

by Sara T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susie Pena
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