Dobbs Ford

Great people good customer service great technicians Always trying to get you the best deals. Always trying to get you the best deals. More

Start off great. Then took a turn for the worst, but after working with management things turned out better in the end. after working with management things turned out better in the end. More

Great help an service salesman was not pushy an got me a very great deal very great deal More

I had an appointment for 9:00 am, my car never got looked at apparently they are to busy in which I understand these things happen. What I don’t understand is they did not call to let me know. I finally call at apparently they are to busy in which I understand these things happen. What I don’t understand is they did not call to let me know. I finally called them at 4:30 pm to find this out and they assumed they could just keep my car all weekend and maybe look at it Monday to me that is unacceptable as I need my car for work. Very disappointed 😔 More

I have been using iron city Ford to service my car and all other repairs when needed, they’ve been doing excellent job, I recommend any other person out there to try next time and I am sure you will never all other repairs when needed, they’ve been doing excellent job, I recommend any other person out there to try next time and I am sure you will never be disappointed. More

I was talked into taking a service plan on my truck when I purchased it there. I was told it would only increase my payment 5 .or 6$ a month. I had bought on line and it was a sign here here and here.3 min I purchased it there. I was told it would only increase my payment 5 .or 6$ a month. I had bought on line and it was a sign here here and here.3 min Signing.later when I got home and read the papers it was 5200$&?I started texting finance Mgr. I Wanted to cancel. In reply so I with on line an. Contacted con tract holder after a few messages I was sent a contract cancelation which I filled out and sent to finance mgr.to no avail I have contacted two Consumer agencies one said they never gotten a reply so they Gave up.i have sent mul.tible e mails NO ANSWER. ONE OTHER THING THEY SLIPPED IN $899 IN DOCUMENT FEES AND I STILL HAD TO GO BUY MY TAGGS. AT FIRST I THOUGHT THEY WERE GREAT BUT ONCE U GET TO KNOW THEM THEY SUCK JUST AFTER THE MONEY More

Everybody was friendly and helpful in every way and most of all there was no pressure I actually enjoyed buying the vehicle of all there was no pressure I actually enjoyed buying the vehicle More

They are full of xxxx don't waste your time with them your better doing business with another dealership the financial management is the worst tried threatening me this morning so xxxx iron city ford your better doing business with another dealership the financial management is the worst tried threatening me this morning so xxxx iron city ford More

Very friendly and helpful. Chris and Andy worked with me to find the right truck for me and got me out of the door quickly. to find the right truck for me and got me out of the door quickly. More

When I bought my car in august the sales man Victor was extremely helpful. However the finance manager seemed helpful at first I later realized that the extent of my warranty wasn't not fully explained. My extremely helpful. However the finance manager seemed helpful at first I later realized that the extent of my warranty wasn't not fully explained. My car was taken to their shop for a total of 5 days. Only for them to release it back to me saying nothing was wrong. A month later the issue occurred again and I had a second opinion taken and the issue was resolved immediately. In an attempt to have these issues resolved I was called a liar and hung up on by three managers who refused to listen to anything I had to say. I didn't want money, I didn't want special treatment. I just wanted my car fixed when I originally took it in. More