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Dixie Buick GMC - Service Center

Fort Myers, FL

4.4
217 Reviews

217 Reviews of Dixie Buick GMC - Service Center

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September 12, 2025

Service department is always a zoo. Too many people too little space. A review of how customers get service should be done. Not a negative on the actual staff. Just have to figure out More

by av0419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
Sep 14, 2025 -

Dixie Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 11, 2025

The service department is top notch and always takes care of my vehicles. Greg is very professional. More

by klajtwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Sep 11, 2025 -

Dixie Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 10, 2025

Nice job helping me get my truck to the dealer and fixed quickly after it broke down More

by frankspad67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug head service guy
Sep 10, 2025 -

Dixie Buick GMC responded

Thank you for choosing Dixie Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 09, 2025

I came in early since I was in the area and they still took me. More

by djmayson
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 09, 2025 -

Dixie Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dixie Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

September 08, 2025

I waited three hours for an oil change. The service at this place is unacceptable More

by Jvalera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
Sep 11, 2025 -

Dixie Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 08, 2025

I had my first service with my 2025 Buick enclave and everybody was very nice and professional. It went smoothly. The cashier was very nice. I enjoyed the chocolate chip cookies in the hot coffee and Gre More

by vanessagilyard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Sep 08, 2025 -

Dixie Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 08, 2025

Went in needed a battery replacement 15 minutes before their closing took me with no problem and was actually done in 16 minutes I believe that was the quickest time I ever spent waiting for service lol More

by jbt3759
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 08, 2025 -

Dixie Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 07, 2025

Dixie did a great job of fixing the mess GMC did on my 2024 2500 Sierra AT4 Diesel with their over the air updates 3 times !! getting the voltage of the 2 batteries down to 8 V. Of course, truck didn't st More

by enha.sales
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Sep 07, 2025 -

Dixie Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dixie Buick GMC!

September 07, 2025

Mike and Greg are a good team Good visit and we will be back soon More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg and Mike
Sep 07, 2025 -

Dixie Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Dixie Buick GMC, we look forward to having you as a valued customer for many years to come!

September 07, 2025

Courteous Customer Friendly Prompt Professional Service That's all I have got to say about that... More

by mark.jordan
Recommend Dealer
Yes
Employees Worked With
Greg Hall - Service Advisor
Sep 07, 2025 -

Dixie Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dixie Buick GMC.

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