Dixie Buick GMC

Ray Good is the best salesman in SWF! He went above and beyond to get the car our daughter wanted! Big Mike help get her the payment she wanted! AWESOME PEOPLE and customer service.. We went to SEVERAL dif beyond to get the car our daughter wanted! Big Mike help get her the payment she wanted! AWESOME PEOPLE and customer service.. We went to SEVERAL different car dealers. Some didn't bother to call back or give us the time of day. Don't hesitate to go here! You won't be sorry! More

We bought a certified buick from here. Brought in for oil change and some issues we noticed. Was told covered under warranty. Parts never got ordered. Called several times. Finaly got corporate involved. Pa change and some issues we noticed. Was told covered under warranty. Parts never got ordered. Called several times. Finaly got corporate involved. Parts were finally ordered 6 weeks later. Had other issues with a/c and was told it was normal. Well that wasn't the case with that. Our battery died one day later after the first repair was done. Of course warranty ran out and had to pay for battery. Wow low and behold the a/c issue was resolved. Kind of funny how low voltage causes issues. If this dealership would have looked into the a/c issue they would have found the problem. But why do that. Then today I drop car off for the other repair. The service manager wanted to argue with me and belittle me in front of other customers because I had to get gmc corporate involved just to get my car repaired that was suppose to be repaired 6 weeks ago. For a manager to act like this to anyone is uncalled for and very disgusting. Got repair done but will never go back to this dealer and would suggest others to find a dealer that value their customers. Oh by the way my fiance was the one who dropped the car off. I will assume I was treated this way because she is the contact on this car. But what they dont know is I'm the one who bought the car and I am on the title of this car. This car is both of ours. Also if issues arise there is no way to contact the gm or owner to let them know what is really going on in their dealership. And if you buy a car from them make sure they dont just run your credit like they did to ours to finance a car when we already had it paid for before we picked up our car. It really brought our credit down when we where also trying to buy a house then could not get financing for it because of how much it brought our scores down because of their mess up. More

STAY AWAY FROM THE SERVICE DEPARTMENT!!!!!! As the many other one stars have advised and probably should've looked before bringing my vehicle to them. Deplorable service. Service manager Jason Riola an other one stars have advised and probably should've looked before bringing my vehicle to them. Deplorable service. Service manager Jason Riola and his boss ahead of him Robert Atkins are the furthest thing from a consummate professionals. After multiple voicemails, follow ups, and plain lies that spew out of these people's mouths its astonishing that legal action hasn't taken place. It's the same run around, "we're waiting for GM to tell us what to do", "we dont know what's wrong with your vehicle". I find it hysterical and quite alarming a service department doesnt know how to fix or properly diagnose a problem to begin with. Just another reason you should stay away. To top it off. After requesting a email or any sort of paper copy stating they dont know what's wrong with my truck, they refuse. They dont want a paper trail of their xx and complete and utter incompetence. After spending ~70k on a truck, you'd think they'd be concerned about keeping your business or at least trying to rectify the issue... NOPE! Once you've give them your money, all bets are off. You're better taking your vehicle to a tree. At least it won't lie to you and probably do a better job. Jose and Jamie on the sales side where nothing short of amazing.. unfortunately this has tarnished any standing they had. It doesn't matter how you treat someone when you want something, it's a completely different story when you're the one in need and money isn't being given to them. I would urge anyone to stay far away. You'll leave upset, confused, and a horrible taste in your mouth after dealing with these grease xxxxx. My 2 cents. More