
Dixie Buick GMC
Fort Myers, FL
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Very disapointed that I have had by car back three times to two different dealers for the same starting problem and nobody can figure out what is wrong. All three times they do a 25 point inspection (plug to two different dealers for the same starting problem and nobody can figure out what is wrong. All three times they do a 25 point inspection (plug in the computer) and say they can't find anything wrong. At first I was told by the other Buick dealer that it was a bad battery (one year old battery) that was not under warrenty so I had to put in a new $400 battery. That was not the problem, so now they tell me they can't just put parts in it not knowing what is wrong. But the dealer had no problem telling me to put $400 in it without knowing what the real problem was. So the visits and $400 later I still have the same problem that nobody can help me with. More
I just had my certified Enclave serviceman Dixie Buick and had a very good experience. They were quite busy, but the fresh chocolate chip cookies were a nice treat. The waiting area isn't plush, but ther and had a very good experience. They were quite busy, but the fresh chocolate chip cookies were a nice treat. The waiting area isn't plush, but there was a TV for those who were interested and besides the cookies there were vending machines and coffee available. My car was returned to me in clean order. More
I have been dealing with Rich Verduzco For years now. This is my 3rd lease with Dixie Buick. Always a pleasure. Very professional. They are aware of my time constraints, and do everything they can to mak This is my 3rd lease with Dixie Buick. Always a pleasure. Very professional. They are aware of my time constraints, and do everything they can to make sure I am in and out of the dealership quickly. More
We just purchased a 2024 Yukon Denali XL. Everyone we dealt with has done a phenomenal job!! Andrew in parts has gone above and beyond for us a couple of times in just a week since we purcha Everyone we dealt with has done a phenomenal job!! Andrew in parts has gone above and beyond for us a couple of times in just a week since we purchased the truck. Exceptional service in the whole process. I had extra things added to the truck before we took possession of it. More
Great service. Went on a Saturday and didn't have to wait long for an oil change and tire rotation. They fixed a tire that had a nail in the tread. Went on a Saturday and didn't have to wait long for an oil change and tire rotation. They fixed a tire that had a nail in the tread. More
The waiting time to get services can vary from 1 hour waiting time to almost 3 hours, Its a waste of time to make an appointment because you have to wait for 2-3 hours. No loaner service. Really bad expe waiting time to almost 3 hours, Its a waste of time to make an appointment because you have to wait for 2-3 hours. No loaner service. Really bad experience. Someone us have to work to make a living. I can't miss work just to get an oil change. I'm canceling the service package that I paid already. At Valvoline you can get an oil change in 15-20 mins, in and out... More