
Dixie Buick GMC
Fort Myers, FL
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Customer Service Ihave been in several times for oil changes and Danny Provenza has always taken care of me with great customer service! My visit today was exceptional Ihave been in several times for oil changes and Danny Provenza has always taken care of me with great customer service! My visit today was exceptional called in the morning to have my car looked at because it was slow starting got me in that afternoon to see what the problem was not only did I get that fixed I had oil change appt. on Thursday service did it while I was there so I didn't have to come back!Thanks Danny I feel safer out on the road because of you and the service department. More
Best Sales Person! Excellent Purchase and Service We recently purchased a used 2012 Acadia Denali and worked with Dominic Pronio. We are so thankful to have worked with someone who was kind and strai We recently purchased a used 2012 Acadia Denali and worked with Dominic Pronio. We are so thankful to have worked with someone who was kind and straight forward from the get go. He was courteous and always willing to address our questions or issues before, during and after the sale. We felt we received a fair deal and love the vehicle. We are especially thankful to the service department Greg and Brad. Brad Judkins in-particular went above and beyond in the service department to address a light issue that was a warranty issue and made sure everything was addressed and fixed under warranty. Greg Hall has always been helpful with service appointments on our 2005 Pontiac GTO. We also enjoyed speaking with Samantha Cooper in the front of the dealership as she was also kind and helpful. While we had some concerns with a previous Service Manager, we are very pleased to say this experience by far exceeded our expectations and we will certainly return for future service and purchases. Kind Regards, Joe and Angie More
excellent customer service Was greeted by Tim the Sales Rep and I explained to him where I needed to be in my payments and he listened to me and worked out a deal for exactly wh Was greeted by Tim the Sales Rep and I explained to him where I needed to be in my payments and he listened to me and worked out a deal for exactly what we were looking for. More
Review Great experience,salesman was efficient knew his product and was a professional,could't ask for a better process. Suv was a great product choice. Great experience,salesman was efficient knew his product and was a professional,could't ask for a better process. Suv was a great product choice. More
Best sales person I ever dealt with Dominic was the best sales person I ever dealt with. Good explaining everything, if I didn't get it he was patient and always got back to me with wh Dominic was the best sales person I ever dealt with. Good explaining everything, if I didn't get it he was patient and always got back to me with what I questioned. Not pushy, totally understanding. I would totally recommend him to anyone buying a car. More
fast good repair great same day service.my problem was small but treated like it was important.every person on involved was friendly.I even got a LOANER n a very rain great same day service.my problem was small but treated like it was important.every person on involved was friendly.I even got a LOANER n a very rainy day More
Screwed by Dixi Buick I would not buy a dog house from you! I purchase this Caddilac XTS from you and drove it to Ohio to find a bent tie rod and two balled front tires wit I would not buy a dog house from you! I purchase this Caddilac XTS from you and drove it to Ohio to find a bent tie rod and two balled front tires with less than 3,000 miles from date of purchase to find this problem. I didn't damage this car, your inspection is highly suspect. I payed over $750.00 to fix your error More
Best car salesman in fort myers Mr.Matthew's greeted us right when we came out the car very quick to introduce himself very friendly and straight to the point. My family and I left w Mr.Matthew's greeted us right when we came out the car very quick to introduce himself very friendly and straight to the point. My family and I left with a beautiful traverse and couldnt have dreamed of more perfect service then today i truly recommended this dealer and salesman. More
Purchased a used 2016 Cadillac XTS approximately 3 months ag My 2016 Cadillac XTS was purchased 3 months ago. Drove the car back to Ohio for the summer. I noticed a slight vibration in the steering wheel. I took My 2016 Cadillac XTS was purchased 3 months ago. Drove the car back to Ohio for the summer. I noticed a slight vibration in the steering wheel. I took it to our local Cadillac Dealership to find that the front end tie rods were bent and it caused the two front tires to cup. I contacted the sales manager two days ago, without any response. I'm out several hundred dollars. The wear on the tires indicate this condition was present for a good period of time. I would not buy a dog house off of this group! I will be contacting any agency that will listen. More
Very Pleased My husband and I just drove out of Dixie Buick in a new Cascada. Our salesman was Henry Coggins who was wonderful in every way. He gave us all the tim My husband and I just drove out of Dixie Buick in a new Cascada. Our salesman was Henry Coggins who was wonderful in every way. He gave us all the time we needed to make the decision, learn about the car and do all the paperwork. We never felt rushed in any way. We got a good price on our trade-in, and there was no pressure about extended warranties or other bells and whistles. Just a great purchase that was seamless. Call Henry! More