Dixie Buick GMC
Fort Myers, FL
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Was happy with sales and financial but service and general manager never respond to phone calls. Had issues with a simple brake squeak and have had to wait hours for simple come back another time to g general manager never respond to phone calls. Had issues with a simple brake squeak and have had to wait hours for simple come back another time to get fixed. Been there 3 times now and still no fix. Waiting now for second set of brakes . Never has parts in stock. Wait 3 or for hours to be told nothing but will call you when parts arrive. Simple brake pads are being replaced again when that doesn’t fix anything. Appears that they don’t have mechanics just part replacers. Will call Buick and see what they say before I leave reviews on social media. Joseph and Daniela Colburn 4437834250 More
I had my vehicle serviced about two weeks ago soon as I got it back to the check engine air filter system light come on. I took it back the following Thursday they simply reset it apparently did not look i got it back to the check engine air filter system light come on. I took it back the following Thursday they simply reset it apparently did not look into the problem. It’s back on again. I’ve gotta drop it off on Monday, November 4 and I will tell them about it again and yet to get anyone to share previous history on this vehicle my next step will be the federal law. I know Florida does not carry one, but the federal does inside the warranty of the vehicle. More
DO NOT GO HERE! My car sat for two days and they did not touch it. Something wrong with anti theft system. Car will stall in the middle of traffic. They over book th My car sat for two days and they did not touch it. Something wrong with anti theft system. Car will stall in the middle of traffic. They over book their service department and do not seem to have a system that works complete chaotic situation. They need a complete overhaul of the service department! Will not buy a car here ever again. More