
Dixie Buick GMC
Fort Myers, FL
Filter Reviews by Keyword
By Type
Showing 183 reviews
David Hill was phenomenal to work with! He made the experience of buying a car from Dixie Buick simple, easy and honest. We flew in from Missouri and the whole thing was seamless! Thank you He made the experience of buying a car from Dixie Buick simple, easy and honest. We flew in from Missouri and the whole thing was seamless! Thank you David and Dixie for the wonderful car! More
This dealer is the LEADER IN THIS AREA! They are EXCEPTIONAL in customer service. From the front desk through vehicle delivery. BEST sales & service. This is my second vehicle from them in They are EXCEPTIONAL in customer service. From the front desk through vehicle delivery. BEST sales & service. This is my second vehicle from them in a year. More
Dixie Buick GMC is great! David Hill is the go-to man for next vehicle purchase,. David went above and beyond to handle my purchase, from finance to delivery! Purchased a qual David Hill is the go-to man for next vehicle purchase,. David went above and beyond to handle my purchase, from finance to delivery! Purchased a quality cadillac! Very Satisfied Customer! More
Great sales experience! ! Lisa Davis in Sales is a great asset to your Sales team! Service not so great, but my vehicle is now fixed and I love the addition to my business. ! Lisa Davis in Sales is a great asset to your Sales team! Service not so great, but my vehicle is now fixed and I love the addition to my business. More
I made an appointment to have routine maintenance done, oil change and tire rotation. My appointment was on March 6, 2025, at 1:30 pm. I got with an advisor when I arrived. Told the advisor I have a Mainte oil change and tire rotation. My appointment was on March 6, 2025, at 1:30 pm. I got with an advisor when I arrived. Told the advisor I have a Maintenance Plan. I was told it would take 1 to 1 1/2 hours. Over 1 1/2 hours the advisor came and talked to me saying that I needed a new cabin air filter and had a tire with a nail in it. I told him that the tire had a slow leak since I bought the vehicle with no luck from the Service Department to find the issue. He gave me prices on taking care of both issues. I denied his recommendations. So, after almost 2 1/2 hours, he said my vehicle was ready. I go up to the cashier and she told me that it would be $98.95. I told her that I had told the advisor that I had a Maintenance Plan, she went and checked with him and came back telling me that I did have a Maintenance Plan. This is the third time in a row that I had to correct your service department about my Maintenance Plan. You could take this one way and saying that your dealership is trying to extort money from customers. Then, to top this off, when I went to my car to leave, I found the glove box on the floorboard and the filter on the seat. I am not sure what kind of business you are trying to run here but it does not seem that you really care about your customers. I am very disappointed in your dealership. The service Manager did want to talk to me, but due to the 2 1/2 hours that it did take I did not have the time due to another commitment. I would like to see you buy my vehicle back to totally end this relationship. More
Great Experience! Very helpful! I would encourage everyone looking for a new vehicle to stop in and see Jessika or Big Mike! Very helpful! I would encourage everyone looking for a new vehicle to stop in and see Jessika or Big Mike! More