Dishman Dodge Ram Chrysler Jeep
Spokane, WA
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The service and the price was good however was a long wait also no customer parking available was all used up for a car show. Had to park in the back makes for bad customer service. wait also no customer parking available was all used up for a car show. Had to park in the back makes for bad customer service. More
On 5-1-12 my Chrysler Sebring was taken into Dishman Service Center to determine the cause of front end squeaks and noises. The car spent 2 hours inside the shop. It was later admitted by the Service Service Center to determine the cause of front end squeaks and noises. The car spent 2 hours inside the shop. It was later admitted by the Service Manager that during that 2 hours nothing was done- the car had not been examined. I was given no definitive information. Had something been given me explaining what turned out to be the issue, I would have had it taken care of. I took it to Dishman because they are "the local experts". Two months later and less than an additional 1000 miles, I had just been driving on I-90 at 60MPH and five minutes later while driving downtown the left front wheel fell off due to a ball-joint failure. The ensuing towing bill and repair bill was $1659.36, and there still remains some body damage to address. Since the repair, the squeaks and noises have stopped, meaning had someone taken 15 minutes to pull off a wheel, the problem would have been obvious. Instead, they did nothing, and allowed me to take an unsafe car on the road jeopardizing my safety and that of people around me. Dishman was negligent in allowing the car to be released from their "service" center in that condition. Two hours was plenty of time to have determined the issue but they chose instead to do nothing. Having spoken with the Service Manager, I was told they bear no responsibility since they did nothing. I am pursuing the matter further through a small claims court filing. More
Noticed my antifreeze was really low and leaking around my cap. Did a little research and found out there was a recall for it. The guy i talked on the phone was friendly but when they did the simple recall my cap. Did a little research and found out there was a recall for it. The guy i talked on the phone was friendly but when they did the simple recall of changing the radiator cap, they did not even add antifreeze. I know its little, but at $15 a gallon of orange dodge antifreeze it would have been nice to have the job done right. More
Got me in and out fast, very friendly staff. I only came in this trip for a routine oil change but did not have to make an appointment. While there they said I had nails in 2 of my tires and only charged me in this trip for a routine oil change but did not have to make an appointment. While there they said I had nails in 2 of my tires and only charged me 20 dollars to fix them More
The green team service writer, (I can't remember his name) was friendly, knowledgeable and attentive to my needs. He offered a couple of options for what I wanted done and had me on my way in a timely m name) was friendly, knowledgeable and attentive to my needs. He offered a couple of options for what I wanted done and had me on my way in a timely manner. More
We have dealt with Dishman Dodge on many occasions and have been more than satisfied. We will continue doing business there. We don't like to be "pushed" and we have rarely had that experience there. We have been more than satisfied. We will continue doing business there. We don't like to be "pushed" and we have rarely had that experience there. We get right in for service and have a comfortable place to wait. More
I bought my Dodge Ram 1500 2-years ago at this local dealership. I wanted a local dealership because of the access to servicing my vehicle where I bought it. Dishman Dodge has been absolutely awesome dealership. I wanted a local dealership because of the access to servicing my vehicle where I bought it. Dishman Dodge has been absolutely awesome to work with from the buying experience to the accessories department and definitely the service department. I really enjoy this dealership and will be a long term customer. More
Felt we were dealt with honestly and were offered programs that fit our needs and budget. We would recommend to family and friends to come here. programs that fit our needs and budget. We would recommend to family and friends to come here. More