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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
2,950 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,950 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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July 02, 2018
Dirito Service on June 28, 2018 Another outstanding job from the Dirito Team. No matter what my need may be, big or small, they go out of their way in making sure the experience is e Another outstanding job from the Dirito Team. No matter what my need may be, big or small, they go out of their way in making sure the experience is easy and professional. I have been a customer for over 25 years, and during that time, I have referred many friends to them, almost always resulting in the purchase of a vehicle and thanking me for directing them to Dirito Brothers.. Keeps up the great work!!! Billy D More
by Billy D
Verified CustomerEmployees Worked With
Other Employees :
Alyse Smith, Dirito Brothers Volkswagen
July 01, 2018
Kevin knowledge and great customer service was exceptional Great work Kevin , your willing to listen to my concerns about our new ( certified) Passat we purchased for our daughter! You look into all my concern Great work Kevin , your willing to listen to my concerns about our new ( certified) Passat we purchased for our daughter! You look into all my concerns and explained what the next step would be ! Thank you More
by LARRYMAC40
Employees Worked With
June 29, 2018
Excellent It all went well. Fast, efficient and friendly that is exactly the kind of service and experience I expected from VW. Good job and thank you. It all went well. Fast, efficient and friendly that is exactly the kind of service and experience I expected from VW. Good job and thank you. More
by nathalie.garciaruss
Employees Worked With
Angelo Christobal
June 29, 2018
Knowledgeable helpful staff Customer service and quality of work was excellent. Quick and reliable service. Friendly and knowledgeable staff, easy to work with. Highly recommend Customer service and quality of work was excellent. Quick and reliable service. Friendly and knowledgeable staff, easy to work with. Highly recommend for maintainable and repair. More
by VERA.POLONSKAYA
Employees Worked With
Jonas, Dirito Brothers Volkswagen
June 29, 2018
Excellent care I’ve had 2 different VWs that I’ve purchased at doritos brothers. They have always taken excellent care of me when it comes to services and repairs. E I’ve had 2 different VWs that I’ve purchased at doritos brothers. They have always taken excellent care of me when it comes to services and repairs. Extremely easy to make appointments and then agents that work with you are kind and take the time to explain the work being done. They also provide a service that will take you home and pick you up while your car is with them. More
by KWERNER.EDU
Employees Worked With
Angelo Christobal
June 29, 2018
Attentive Service I gave an excellent rating based on the treatment by Kevin, my service manager. Kevin has always provided excellent service to me over the many years I gave an excellent rating based on the treatment by Kevin, my service manager. Kevin has always provided excellent service to me over the many years of my relationship with Dirito Brothers in Walnut Creek. Kevin keeps me informed! Norm More
by NORMACIS
Employees Worked With
June 28, 2018
Thanks for the ride I loved that Shannon got me a ride to Lowe's to go shopping in Concord. Plus, my return to the dealership was easy and quick as well. The only detra I loved that Shannon got me a ride to Lowe's to go shopping in Concord. Plus, my return to the dealership was easy and quick as well. The only detractor was that I think I should have opted to come home instead of waiting. I spent four hours puttering that I possibly could have done more with. Oh well, I likely needed the break from routine. They only downside is the car would still be under a Free service, although the service fee was not outrageous. I wish Dirito Brothers had honored what SAAB promised since I bought the car from Dirito SAAB. More
by donnine
Employees Worked With
Shannon
June 27, 2018
Easiest I dropped off my vehicle and picked it up. No fuss. The work was done in a reasonable amount of time. I'm a happy I dropped off my vehicle and picked it up. No fuss. The work was done in a reasonable amount of time. I'm a happy More
by CHRISANDHEIDILAU
Employees Worked With
Thomas Decarie
June 27, 2018
90k service Kevin is a great service advisor. He’s been my advisor on several visits. I appreciate the efficiency of the service center, and I’ve had no issues ha Kevin is a great service advisor. He’s been my advisor on several visits. I appreciate the efficiency of the service center, and I’ve had no issues having my vehicle maintenanced at Dirtio Bros. More
by SLSAGUN
Employees Worked With
June 27, 2018
Review Prompt and informed help from all with whom we dealt Our vehicle was completed ahead of schedule. The shuttle service was very convenient for us. Prompt and informed help from all with whom we dealt Our vehicle was completed ahead of schedule. The shuttle service was very convenient for us. More
by tracy_tibbals
Employees Worked With
We also had two shuttle drivers who were good, but we do not recall their names., Thomas Decarie
