Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
2,971 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
Through service! I am very happy with my car it runs smoothly after the 20K maintenance service. Marc Venturella customer service was amazing and informative on the s I am very happy with my car it runs smoothly after the 20K maintenance service. Marc Venturella customer service was amazing and informative on the service needs of my 2017 Jetta. I will definitely bring my Jetta in for all furture service needs. More
Five Star Service Angelo was a great listener. I had a lot to go over on my 100k checkup. He was an excellent communicator pre-arrival and checked in via text while my Angelo was a great listener. I had a lot to go over on my 100k checkup. He was an excellent communicator pre-arrival and checked in via text while my car was in the shop to let me know eta for completion and that everything checked out. Shannon was very helpful in answering follow-up questions when I picked up my car as Angelo was off that day. Excellent dealership. Well stocked waiting area, responsive staff, and service. Prices are extremely reasonable as well. More
Adblue and oil change I had a service light on my dash suggesting adding a diesel product that was unavailable at any local mechanic. I called Dirito and they took my car i I had a service light on my dash suggesting adding a diesel product that was unavailable at any local mechanic. I called Dirito and they took my car in the same day. Great service , very timely, and great communication from all involved. More
Warranty recall fuel pump 2006 Passat It is easy to schedule an appointment. The service department is excellent. Jonas is great and I like him taking care of my three VWs. I used to ha It is easy to schedule an appointment. The service department is excellent. Jonas is great and I like him taking care of my three VWs. I used to have a clean car upon completion of service but this service center does not clean the car anymore. That is my only negative comment More
Good service! Came in for my 10,000 mile service. It was scheduled to take 2.5 hours (a little surprised so long) but they finished early. They did a good job, but Came in for my 10,000 mile service. It was scheduled to take 2.5 hours (a little surprised so long) but they finished early. They did a good job, but I was a little disappointed they didn't wash it. More
repair my car engine light is on, and showed no power at all, only drive about 35 miles . I drove to dealer only locally. sent to services. my car engine light is on, and showed no power at all, only drive about 35 miles . I drove to dealer only locally. sent to services. More
Awesome service Love this dealership. Always get great service. We have purchased four cars from them. We would definitely recommend them. We are very satisfied Love this dealership. Always get great service. We have purchased four cars from them. We would definitely recommend them. We are very satisfied with the sales department and the service department. More
duplicate key I live in Piedmont but went to Walnut Creek Volkswagen, much better friendly service and much more helpful than dealership in Oakland..worth going the I live in Piedmont but went to Walnut Creek Volkswagen, much better friendly service and much more helpful than dealership in Oakland..worth going the extra distance. More
Scheduled Maintenance Scheduled maintenance was performed. Serviceman was helpful and answered all my questions. He was polite. The wait for my car was in pleasant surround Scheduled maintenance was performed. Serviceman was helpful and answered all my questions. He was polite. The wait for my car was in pleasant surroundings and the time I had to wait was what the serviceman said it would be. More
40k check up Kevin helped explain exactly what they did to my car and explained if any issues occurred to come back and they’ll take care of it. Kevin helped explain exactly what they did to my car and explained if any issues occurred to come back and they’ll take care of it. More