Back

Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
2,973 Reviews

2,973 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

Sort by
September 14, 2018

Service and shuttle Calvin (service department) and Leslie (shuttle service) both were very nice and kind people and easy to work with. I will rirk with them again. More

by KSAFABAKHSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for letting us know about your experience here at our service department!

September 14, 2018

Kevin the main man Please give Kevin a rase he is the best guy at the service desk. Great sense of humor and knowledgeable. With people like him why go any place else. More

by DMAPLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I know Kevin will appreciate that his efforts are being recognized, thank you!

September 14, 2018

Service Paul was very helpful. I was in and out in an hour for my 20,000 checkup. Very convenient place. Love my Jetta! Thanks! Very easy to schedule appointm More

by leopardrachel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul., Thomas Decarie
Sep 17, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

That's great to hear, thank you so much!

September 13, 2018

Customer service As always great customer service. Always can depend on Dirito Bros. I always would recommend that people who ave a VW and are in the area use Dirito. More

by MCPUENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the review and recommendation!

September 07, 2018

1st Service for my golf alltrack Everyone was professional and helpful and friendly. Service was done in less time than they estimated. At the end I forgot my shopping bags and was ca More

by SUBA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know about your service visit!

September 07, 2018

Thank you, Shannon Shannon took great care of us. We needed transportation in Walnut Creek. She made sure we had a shuttle to and from the library. Yippee! More

by CHRISANDHEIDILAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon, Marc Venturella
Sep 11, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I know Shannon will appreciate that her efforts are being recognized, thank you for the review!

September 05, 2018

Start to finish Everything was professional, personal, prompt and thorough, down to the clerk at the payment desk. I was kept up to date by text which helped me plan More

by MICHAELOLSON51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
Sep 05, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the review about your service visit!

September 05, 2018

No fuss maintenance service. No hassle in getting 1-year maintenance done on new VW Golf. Enjoyed conversation with Bill, the employee who gave us a ride to/from the dealership. W More

by neff888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill, the guy who gave us a free ride to/from Dirito Brothers, Thomas Decarie, Dirito Brothers Volkswagen
Sep 06, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback, we appreciate it!

September 05, 2018

Linda It was another great experience. Service and personnel are wonderful. This is par for the course at This dealership. They go out of their way to exc More

by PUGILITO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonas Jung
Sep 06, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

It's so great to hear from our long-time customers that we have been consistently providing high quality service, thank you so much!

September 01, 2018

All's well tthat ends well!! I was alone (aged 84) and the engine would not start. With the aid of Roadside Assts. I was taken to Dirito Bros. and when I arrived there I KNEW More

by GBJANED
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon.......paper work specialist
Sep 05, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad we could help! Thanks for taking the time to write a review about your experience.

...
283
...