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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,825 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,825 reviews

November 26, 2018

Dealership It is an easy going environment. Staff is supper friendly. I was not nervous about getting a new car. I would recommend the dealership to friends and More

by CHRISTINEGERSON594
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Dryden
Nov 28, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad we could make the car buying experience pleasant for you Christine!

November 25, 2018

Easiest car purchase ever! Made car buying a breeze. No pressure no haggling, great service. Staff was a pleasure to work with. Diego took the time to explain the features and m More

by JENN.REED10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Soto
Nov 28, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your new car Jenn, and thanks for the review!

November 25, 2018

Danny - A Great Service Associate Danny was very helpful in the service department. He was very understanding when I was confused about my 60k service. My car was ready to be picked up More

by CHRISCHUCK917
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Nov 28, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for taking the time to write this review, we appreciate it!

November 25, 2018

Great Service Easy to make an appointment. Didn’t have to wait long to see my service advisor. Kept me informed throughout the day. Vehicle was finished earlier tha More

by MICHAEL.DEMERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hannigan
Nov 28, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great review Michael!

November 25, 2018

Momentum Auto Group Got serviced here since the VW Momentum in Fairfield unexpected shut down. Service was way better than in Fairfield. Danny was straight forward with w More

by charisseb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Nov 28, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Charisse, I'm glad we make your visit here worth while!

November 24, 2018

Good experience They were very helpful, the whole experience didn’t take hours of sitting around waiting for things to happen. They were all very professional and fri More

by Isanjd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tashi Tenzin
Nov 28, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad we could make things speedy and pleasant for you, thanks for the great review!

November 24, 2018

Had a recall on the car, and leaking coolant. I have always had good experiences with this dealership. As always they were very clear and upfront about everything, making sure I knew what they wer More

by MELISSA O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Nov 28, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for trusting us with your business over the years Melissa!

November 24, 2018

My new Jetta from Nanika Excellent customer service from Nanika Orgil, Eddie Miller gave me very detailed answers. Kyle Ritola is awesome. Thank you team!!! Hassle free seamle More

by marian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Marian, I know the team will appreciate your kind words!

November 24, 2018

Trade in for new I was referred to VW Walnut Creek by a neighbor and the experience was excellent especially as a first time car buyer recently out of college. They tr More

by KEVINGROVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul Canela, Oscar Dryden
Nov 28, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you Kevin, I'm glad you gave us a chance!

November 23, 2018

Effortless and easy The service advisors always listen to what the customer says and makes gives the best possible solutions the the problem. They also make sure that the More

by Carlo C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Nov 28, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Carlo, I'm glad to hear you are consistently receiving top-notch service here!

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