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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,821 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,821 reviews
December 16, 2018
Easy no pressure buying experience Enjoyed working with Diego. He was patient and didn't pressure us. He gave us a clear, good offer and then was very patient with all of our questions. Enjoyed working with Diego. He was patient and didn't pressure us. He gave us a clear, good offer and then was very patient with all of our questions. We got a fair deal on our trade in and overall really enjoyed our time there. My girlfriend loves her new Habanero Orange Jetta! More
by RUSSELL_MOORE29
Verified CustomerEmployees Worked With
Diego Soto
December 16, 2018
Friendly no pressure experience It has been a pleasant experience with derik and gus. While they appear to have different styles, one seems to be more conversational and one more It has been a pleasant experience with derik and gus. While they appear to have different styles, one seems to be more conversational and one more reserved, they are both courteous and friendly. The most important thing is that they did not pressure me in making a decision. They offered me a reasonable quote and let us have more than ample time to discuss among ourselves. Trade in offer was fast and smooth. Good setting as well, this dirotos showroom feels open and airy. Derik was fairly detailed in walking thru the car operation with me. Overly a very good experience. Feel like buying a TV at bestbuy instead of the usual scary car buying experience. More
by Cyril c
December 15, 2018
Stellar Professional and friendly; prompt competition of service; clear explanation of service in documentation easy to schedule appointment on line, with con Professional and friendly; prompt competition of service; clear explanation of service in documentation easy to schedule appointment on line, with convenient email/text follow-up/confirmation More
by spreemark
Employees Worked With
All staff helpful , Tim Luong
December 15, 2018
Fantastic Very good service Shannon Sousa was fantastic!! She explain everything and povided very good customer service!! She texted me when my car was ready. K Very good service Shannon Sousa was fantastic!! She explain everything and povided very good customer service!! She texted me when my car was ready. Kudos to her and the team!! More
by salsa12
Employees Worked With
Shannon Sousa, Derik Buchtel
December 15, 2018
Great Easy to make service schedule online, and choose the time & date as convenient; email to follow up in calendar, service rep. Kindly explain the detail Easy to make service schedule online, and choose the time & date as convenient; email to follow up in calendar, service rep. Kindly explain the details of maintence item, send text msg regarding service status More
by weip2002
Employees Worked With
Danny Keen
December 14, 2018
Straight Deal Ninika & Gerard were responsive, timely, friendly and direct; no games which made my purchase non-stressful; easy; understandable; would definitely pu Ninika & Gerard were responsive, timely, friendly and direct; no games which made my purchase non-stressful; easy; understandable; would definitely purchase my nxt VW from this dealership. More
by DeeB
December 13, 2018
60k service Fast and awesome service. Tim was very helpful and gave me correct expectations. In addition, he was able to provide me with the new tires I wanted. Fast and awesome service. Tim was very helpful and gave me correct expectations. In addition, he was able to provide me with the new tires I wanted. More
by ROTH.CRISTOPHER
Employees Worked With
Tim Luong
December 13, 2018
Car buying as it should be My experience was one of the most efficient and easy car buying experiences I've had. I would recommend this dealership to friends and family My experience was one of the most efficient and easy car buying experiences I've had. I would recommend this dealership to friends and family More
by Boys
Employees Worked With
Saul Canela
December 12, 2018
Friendly, detailed, quick! Very friendly, very timely service. The car was ready well before the time they gave me, and getting a car back early from service is always a good t Very friendly, very timely service. The car was ready well before the time they gave me, and getting a car back early from service is always a good thing. Clear information, warm greetings -- a good experience all around. More
by AWSPEAR
Employees Worked With
Paul Hannigan , Danny Keen
December 12, 2018
VW SERVICE I had timely and conscientious service for my VW. BEETLE.when I took it in for new tires and alignment. The place is immaculate and the people who the I had timely and conscientious service for my VW. BEETLE.when I took it in for new tires and alignment. The place is immaculate and the people who there are kind and friendly. More
by WINTER.J.15
Employees Worked With
Thomas Decarie
