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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,819 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,819 reviews

January 09, 2019

Thank You Kevin Always a good experience. Thank you for great service. I appreciate the care and timeliness each time I visit. You should also remove the minimum More

by OBAIDM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that you have consistently received quality service here, and thanks for the feedback, unfortunately we have no control over the word minimum, sorry!

January 09, 2019

Great representative Kevin I went in without an appointment, Kavin told me everything that I need to know about my car and took care of me. His service skill, knowledge are exce More

by JUNEDUNN382
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Decarie, Oscar Dryden
Jan 09, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear everything went smoothly, thank you!

January 09, 2019

Smooth as silk It was a wonderful car buying experience. I would recommend anyone to purchase a new or used car from this dealership. They made car buying fun agai More

by WMPETERSON45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Miller. Ron Dirito
Jan 09, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for letting us know you had such a great experience here and for the recommendation!

January 08, 2019

Thank You! Very good service. Tim made the process smooth. Everything about this experience was positive. I had a coupon and they honored the coupon without a More

by mmartinez72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Jan 09, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the feedback!

January 08, 2019

Great Service They took a look at what I asked them to on my vehicle and were able to get my oil changed as well. They contacted me when my car was ready for pickup More

by HATT3R94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gurken and Edgren in service.
Jan 09, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback, we appreciate it.

January 08, 2019

70k mike time up and major prob with exceleration. Fixed while we were away on vacation and had no problem with us leaving car there for 2 weeks. Thank you all for your help and professionalism More

by DEVNIK143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Jan 09, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Hope you had a great vacation, and thanks for the 5-star review!

January 08, 2019

Fast and Efficient I had two vehicles that needed to be serviced for recalls. I was able to make same day appointments and was in and out in just a few hours. Thanks Dan More

by oneluv4bree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Jan 09, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad we could get your recalls taken care of quickly, thank you for the input!

January 08, 2019

Great Service Excellent service and great customer service! Would recommend to anyone who has a Volkswagen.The work was completed on time and the pricing was very r More

by dario_clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
Jan 09, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the great review!

January 08, 2019

Always a great experience! Love that I can call same day and make an appt. Always fast & efficient. All staff is always friendly & helpful. Only wish you guys detailed my car li More

by GIRLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Jan 09, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the feedback, it's great to hear we have been consistently providing you with top-notch, efficient service!

January 08, 2019

No hidden agenda's! Refreshing! First off, I am not a writer, so please excuse punctuation, grammar errors etc. Here goes... 2013 GTI; notorious 'check engine light'... Quick an More

by redcapzero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the thoughtful and detailed review Rodney!

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