Back

Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,817 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Contact Dealership

2020 North Main Street

Walnut Creek, CA

94596

Directions

By Type

Showing 4,817 reviews

January 10, 2019

Excellent service I bought a new VW and was very impressed with the professionalism, information given and generally the whole process. Derik was phenomenal and explain More

by CHANTELDMX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derik Buchtel
Jan 15, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much, I hope you enjoy your new VW for many years to come!

January 10, 2019

Great VW Dealership I worked with Diego Soto, and was happy I did.. He was very helpful and knowledgeable. Diego made buying our new Jetta a pleasant, stress-free experie More

by Sklein1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Soto
Jan 15, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your new Jetta and thank you for posting a five star review!

January 10, 2019

Knowledgeable, Polite, and Quick What knowledge-gaps I had about the car coming in were readily made available by Diego Soto. I had a low pressure, crystal clear experience during all More

by SJRM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Soto
Jan 15, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the review, it's always good to have all the information you need to make an informed choice! Thanks so much for the review!

January 10, 2019

Service Great experience! They arranged for me to be shuttled to work and back day of service. Friendly and pleasant staff. Will continue to refer poten More

by Volksgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad to hear we could make your service experience convenient for you, thank you!

January 10, 2019

Shannon is the best Shannon is my to go person! The best service adviser, always on point, on time and very professional. She has been with VW brand and the company for a More

by Mac1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that Shannon has been consistently providing you with outstanding service!

January 09, 2019

Review This was the first time I was bringing my car in. This was my first maintenance appointment. Everyone was friendly, it was easy, and quick. More

by RUBYTWOSHOES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
Jan 09, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for giving us a chance, we appreciate your business!

January 09, 2019

Efficient & Attentive Service This was my first visit to Dirito Brothers Service Center. Was great service, knowledgeable, friendly, efficient & personable. Used the shuttle serv More

by Lizzy T
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lesley (Shuttle), Thomas Decarie
Jan 09, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much Lizzy, we appreciate your giving us a chance with your business!

January 09, 2019

Nothing to complain about! Zero issues and my service bill came in under the estimate! The staff was professional and courteous. I will be driving across the bridge to have my More

by carla.peralta.coppa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gurkan
Jan 15, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Carla, we appreciate the feedback, negative and positive!

January 09, 2019

Thank You Kevin Always a good experience. Thank you for great service. I appreciate the care and timeliness each time I visit. You should also remove the minimum More

by OBAIDM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that you have consistently received quality service here, and thanks for the feedback, unfortunately we have no control over the word minimum, sorry!

January 09, 2019

Great representative Kevin I went in without an appointment, Kavin told me everything that I need to know about my car and took care of me. His service skill, knowledge are exce More

by JUNEDUNN382
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Decarie, Oscar Dryden
Jan 09, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear everything went smoothly, thank you!

...
415
...