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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,817 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,817 reviews

January 19, 2019

Fast friendly Staff was friendly and super helpful. My Car was fixed and ready pick up hours before the promised time. The shuttle service made it easy for me to ge More

by Kay2712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill (shuttle driver), Danny Keen
Jan 23, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great review, we appreciate your taking the time to provide input.

January 18, 2019

Great Customer Service Great service advisor. My car was ready as promised. I got a ride to and from work with their shuttle service. Well pleased with my experience. More

by GIGGLEGIRL1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lesley , Oscar Dryden
Jan 23, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for letting us know about your experience here!

January 18, 2019

Recall I love that the service department is open so early. Quick drop-off and pick-up along with communication throughout the day on the status of the reca More

by LISADZ331@GMAIL.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know about your experiences here in our Service Department!

January 18, 2019

Service was very friendly They were able to address engine light error and resolve it. They kept me informed and were very courteous. They applied the warranty and had the car More

by ALAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Alan, we appreciate the feedback!

January 17, 2019

Quick turnaround, extremely professional service. Great experience, waiting room was very comfortable. The service staff were very attentive to my needs. I drove away very happy and would recommend More

by CDAVIDJCOOPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the review and recommendation!

January 17, 2019

80K Passat Service Excellent customer serice. Excellent overall experience. Friendly atmosphere in a clean and modern auto dealership. Will be back for more service work More

by miklosko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the awesome review, and thank you for trusting us with your business!

January 17, 2019

Excellent as always Kevin is very organized, reviews everything with you and is kind and thoughtful. He always goes over any recalls and is very honest and straightforwar More

by margykane
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Margy, I know Kevin will appreciate your kind words!

January 17, 2019

Efficient,Courteous,Competence Dirito Brothers Service is a quality driven service team. They are commited to the cusomer and demonstrate it consistently. From the gentleman that More

by greynoldsmail
Recommend Dealer
Yes
Employees Worked With
Gurkan Suel
Jan 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for taking the time to write this thoughtful and detailed review!

January 17, 2019

Amazing experience The level of professionalism of everyone involved in my purchase of my leased Touareg was excellent. I was greeted by Gerard, who was amazing, Ron Dor More

by larry.bell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Larry, it's good to know our efforts to provide excellent service are appreciated!

January 17, 2019

Servicing of my car I was very satisfied with the service I was given. Everyone is always very professional and explains what service you will be given. My car was ready More

by MCPUENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : I can't remember the name of the lady who helped.
Jan 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for taking the time to write this review, I'm glad everything went smoothly!

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