Dimmitt Chevrolet Inc.

If I could give this dealer zero stars I would, which is a shame because it came highly recommended. It started with the sales person not showing up at the agreed upon time, which ended up being okay becaus a shame because it came highly recommended. It started with the sales person not showing up at the agreed upon time, which ended up being okay because someone else helped us. We purchased a pre owned vehicle this afternoon on October 12, 2024 (today but this site shows 10/13 as the posting date) When we got home, I noticed rust on the front and under the car- and immediately brought it back, less than a half hour after signing the papers on it. I was met with denial after denial and was told we were basically SOL for a 50k car that is damaged and was sold to us with damage not disclosed. we were told that it was surface rust only which is not the case-the management team told us they were done speaking with us when we attempted a resolution. More

Completely appalling service not delivered after multiple visits and prefaced phone calls. The service manager Edwin Rodriguez has a super sideways attitude and remarks, and doesn’t allow you to sentences of visits and prefaced phone calls. The service manager Edwin Rodriguez has a super sideways attitude and remarks, and doesn’t allow you to sentences of discussion before sighting “there are plenty of other service centers. You can go to, we won’t be providing your service here“. This is after a phone call into Shannon explaining repeat visits, wasted, with knowledge of the problem to be cured [one wheel replacement, three wheel reconditioning]. You can tell Edwin is on a high horse and likes to speak matter-of-factly, as he is interested in addressing his issues before asking about problems to be solved. After making his remark and not agreeing to have further discussion, I was tasked with requesting official contact information from various officials across the service center, after he and other officials went into hiding. Very perplexing behavior and attitudes coming from a multi million dollar dealership. Previously had to agree to prepaid service just to have the wheel evaluated for a slow leak They would not otherwise identify. Definitely worth a story being shared. I have communicated to upper management officials and am awaiting a response back. More

I can very easily recommend Dimmitt Chevrolet to anyone and everyone based on my purchase experience. My salesman Chris took the time to understand my needs and make some great recommendations. The entire and everyone based on my purchase experience. My salesman Chris took the time to understand my needs and make some great recommendations. The entire process from start to finish was first class and only took a few hours. If you are looking for a new or pre owned vehicle look no further than Dimmitt. More

Excellent service. Christopher made the process easy. He took care of all of our needs. Christopher made the process easy. He took care of all of our needs. More

Dimmitt is a large dealership that is very clean and put together. Everybody we interacted with was nice and the restrooms were clean. together. Everybody we interacted with was nice and the restrooms were clean. More

Service department terrible. Terrible dealer. Customer services horrible. Good and bye new car (you bye a problem) Go bye a new car ???? Terrible dealer. Customer services horrible. Good and bye new car (you bye a problem) Go bye a new car ???? More

Egidio was a fantastic salesman. Exceptionally helpful through the whole process. My husband got to drive away in his dream truck! Exceptionally helpful through the whole process. My husband got to drive away in his dream truck! More

Josh hooser is the best. Go to him with no worries, he will get you best price with out and last minute gimmicks. Go to him with no worries, he will get you best price with out and last minute gimmicks. More

Our experience every time with Chris at Dimmitt is exceptional. We won’t go to any other Chevrolet dealer. Dimmitt and Chris make the car buying experience enjoyable and their knowledge is also except exceptional. We won’t go to any other Chevrolet dealer. Dimmitt and Chris make the car buying experience enjoyable and their knowledge is also exceptional. Chris is able to answer all questions for new and used car sales. It also says a lot when employees of Dimmitt stay. We will be back for more purchases with Chris and Dimmitt. More

Christopher Nance made things go smoothly and comfortably. He definitely made it a great experience. comfortably. He definitely made it a great experience. More