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Diffee Ford Lincoln
El Reno, OK
332 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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332 Reviews of Diffee Ford Lincoln
August 17, 2017
It was our first experience with Diffee and we loved it. We enjoyed our experience at Diffee. We felt like everyone was honest and upfront about the pricing and with the value of our trade in. We definitely We enjoyed our experience at Diffee. We felt like everyone was honest and upfront about the pricing and with the value of our trade in. We definitely recommend them and will be back. More
by Dorothy Whipp
Employees Worked With
Laine Diffee, Ron Porter, Sheldon Tucker, Lansing Woolf
August 14, 2017
Sales is great! Service dept needs work I bought my 2011 f150 a couple of days ago. The sales team was excellent! The dealer was courteous and helpful and the deal was fair. I feel I got a f I bought my 2011 f150 a couple of days ago. The sales team was excellent! The dealer was courteous and helpful and the deal was fair. I feel I got a fair price for my trade and a fare price on my purchase. Now fast forward too today. Once again the salesman was great coming through on his promises. One of those being talking to the service dept about an issue. Well service didn't call me as they said they would for starters. Then when I explain my problem and a possible solution he jumps at me with " Google ain't a repair diagnoses" or something to the affect. I told him I didn't use Google. That I infact talked to a Ford mechanic. And even had the tsb for the problem. He insisted it would have to be kept over night. The tsb called for a software flash. He then says how are we gonna fix a problem with out parts! Last I knew software flashes require no parts. I was willing to pay for the software flash with no diagnostic. No overnight stay but his rudeness cost the dealership any chance of me ever using the service dept. I will pay more other places if I'm treated better. After it was all said and done. He looked up my vehicle and low and behold it does need a software update. Now I'm not a mechanic. But I have studied up on how dealership service departments work and this throws up sighns of less ethical operations. I hope I'm wrong. Sorry for the rant but I'm not happy at all. That being said I have no issue buying another truck from Lancing and Court. More
by Kenneth Smith
Employees Worked With
Brandon Arnold, Court Diffee, Lansing Woolf
August 11, 2017
Diffee = Great Customer Service The people at the Diffee dealership are always great to work with, from sales, to finance, to service, to management! We are repeat customers because The people at the Diffee dealership are always great to work with, from sales, to finance, to service, to management! We are repeat customers because of the great customer service and the fact we know they will give us a fair deal on both purchases and trade-in. More
by Satisfied customer
Employees Worked With
Jon Zerger, Laine Diffee, Lansing Woolf
August 10, 2017
Five stars A dealership with huge inventory and the objective of getting the buyer in the right vehicle for complete satisfaction. Never a push toward a particul A dealership with huge inventory and the objective of getting the buyer in the right vehicle for complete satisfaction. Never a push toward a particular vehicle, extreme patience shown to a woman buyer, and a trade-in allowance exactly what the buyer had calculated was needed to close the transaction. I would highly recommend this dealership based on our experience with them. More
by Hogman44
Employees Worked With
Gary Karlin, Mark Perry, Mark Chesnut
August 10, 2017
Great staff I enjoyed the experience. Josh was willing to go above and beyond to help me find the right truck. Lancing was great to work with since Josh was out I enjoyed the experience. Josh was willing to go above and beyond to help me find the right truck. Lancing was great to work with since Josh was out when we went to pick up the truck. Thanks Todd Mosshart for your help as well More
by Chuckstruck
Employees Worked With
Mark Chesnut, Tod Mosshart, Josh Jacobson, Lansing Woolf
August 09, 2017
Felt like a day with family Best opportunity at buying a vehicle I ever had, also everything seemed very prompt and organized,everyone was very nose never felt hassled. over all Best opportunity at buying a vehicle I ever had, also everything seemed very prompt and organized,everyone was very nose never felt hassled. over all great experience. More
by Daniel.m126@yahoo.com
Employees Worked With
Conner Diffee
August 09, 2017
2015 F150 On paper we received a great price for our 2004 Titan (which was partially nullified by an enflated price for repairs deemed necessary by the dealer) On paper we received a great price for our 2004 Titan (which was partially nullified by an enflated price for repairs deemed necessary by the dealer) I have worked at several dealerships as a service mgr, a finance mgr and a salesman, and I have never allowed a sold vehicle to leave the dealership without being detailed and filled with gas, both of which we experienced st Diffees. More
by doylenew
Employees Worked With
Court Diffee, Gary Karlin, Jon Zerger, Josh Jacobson
July 24, 2017
Buying a new pickup. Great experience! Lansing was great to work with! Deal was handled in a timely manner! Lansing worked hard in the heat to find the truck we wanted. Hi Great experience! Lansing was great to work with! Deal was handled in a timely manner! Lansing worked hard in the heat to find the truck we wanted. His communication was great, as he got right back to us the next morning with answers to our questions! The dealership did not try to "mess" with us and waste our time! Lansing turned us over to Mark the finance guy and he was great as well, very enjoyable experience there too! Lansing made sure we met up with the service dept and that we were familiar with our new Ford truck!!! More
by cmyers71
Employees Worked With
Casey Trejo, Brandon Arnold, Mark Chesnut, Lansing Woolf
July 20, 2017
So many service visits Every time I visit for an oil change or some other odd end, I am taken care of. On a first name basis with Phil and Brandon (is that good or bad haha Every time I visit for an oil change or some other odd end, I am taken care of. On a first name basis with Phil and Brandon (is that good or bad haha!) and every time I have taken one of our two vehicles in for a service, everything is just taken care of. Its just nice to not have to feel guarded and on the defensive when they come with the "uh oh" list of things. Its why I drive all the way out to El Reno every time I need service. We have bought two Lincolns and two Fords from the dealership and all of them have been great. Thanks folks, customer for life. More
by MporterJD
Employees Worked With
Brandon Arnold, Phillip Douglas
July 08, 2017
Wonderful experience I had an all around terrific experience at this dealership. This was my first time purchasing a car by myself, and every person, in each department wi I had an all around terrific experience at this dealership. This was my first time purchasing a car by myself, and every person, in each department with which I dealt, was so helpful and clear. Lansing was stellar, and went over many details with me, always clarifying and never pushy. I could not have asked for a better salesman, to guide me through all the steps needed, to eventually drive off in my 2015 Ford Edge. Stan Houts was so helpful to me early on, when I had many questions about the vehicle I was trading in. He started the whole process off in a very positive note, which was instrumental in helping me to get the ball rolling and finally buy a car. I would not hesitate to buy from Diffee Ford in the future! More
by gwendolyn
Employees Worked With
Jon Zerger, Sheldon Tucker, Lansing Woolf
