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Diehl's Ford Sales

Grantsville, MD

4.7
89 Reviews

11782 National Pike

Grantsville, MD

21536

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89 Reviews of Diehl's Ford Sales

September 28, 2023

My 2008 Ford still has a brake problem after the recall. Done at deihl Ford last year Diehl. Ford won't fix the problem with the low brake pedal and stopping problem, this tex will be sent to For More

by East
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Becker
Sep 28, 2023 -

East responded

We. Have purchased 4 vehicles from Diehl ford, with the ford recall. On the my 2008 ford fusion for a brake repair, the peddle is still low ,the brakes were fine when I brought it in whatever diehl did damaged the brake system, i will not. Get another vehicle from Diehl ford. !!

Oct 27, 2023 -

East responded

Diehl ford did the recall from ford moter company on my 2008 ford fusion last fall the brakes were. Fine when I took to diehl when i picked it up, the guy that gave me the keys said the. Petal was a little low probability. Air. In system. My car is in a garage all winter it is not used at all till spring. The Petal is still low ,i took it back to diehl they said your fusion is over 15 years old ford will not supply the right part to fix it.

September 19, 2023

Very helpful Very polite Ben Diel was very professional and always calls me back when I call More

by Joeashby02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Becker
August 24, 2023

Great to do business with. Serviced started within reasonable amount of time. Friendly and helpful staff. More

by nicromachine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Becker
August 22, 2023

No games straight forward deal I drove Chevrolet 30 years. I had new one ordered they lied to me about the deal so I got the Ford More

by I M OK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Becker
August 11, 2023

This was my third purchase from this dealer. Over the years they have provided quality repairs and maintenance when needed. They communicate very well. More

by MDecks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Becker
August 05, 2023

I am happy with my 2021 Ford Escape. I like the way it rides. The salesman, Eric was friendly. Of course, I had many questions and he answered them intelligently (so I could understand t More

by smdick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Diehl
July 04, 2023

Very friendly staff and very helpful getting what I needed done very quickly with a great attitude More

by Joeyforrest44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsea Boone , Alex Becker
June 27, 2023

I have been dealing with them for over 30yrs and won't go anywhere else. More

by lrpatton377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Becker
June 22, 2023

Ben was very helpful on getting me in the exact truck I wanted and it was the most easiest way I’ve ever bought a vehicle .. Highly recommend this place it is full of great people and they’re very helpful More

by Dispatchercummings50
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ben , Alex Becker
June 15, 2023

I bought my new Edge in December and I just had my first oil change. The team at Diehls Ford are so professional and easy to work with. I live in Hagerstown MD and I recommend all my friends to make the 2 More

by Tinarobinette301
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BEN DIEHL, Alex Becker
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