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Diehl of Grove City - Service Center

Grove City, PA

4.8
208 Reviews
Call Service Center (724) 870-4367

208 Reviews of Diehl of Grove City - Service Center

Sort by
September 01, 2023

Great job servicing my vehicle. Wasn’t disappointed at all. I will be returning there. More

by JOCURLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cramer
Report | Print
August 31, 2023

Not happy with them right now so probably not a good idea to give feedback! More

by TATKINSON399
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Michael Bauman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Thiry
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jevcak, Jerry Smith
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Aug 31, 2023 -

Diehl of Grove City - Cadillac Chevrolet Chrysler Dodge Jeep RAM responded

I understand that you're currently not satisfied with your experience, and I'm sorry to hear that. If you ever feel ready to provide feedback or address any concerns, please don't hesitate to reach out. Our goal is to ensure your satisfaction, and we're here to assist you in any way we can. Your feedback helps us improve and provide a better experience for our customers. Thank you for considering sharing your thoughts with us in the future.

Sep 01, 2023 -

Diehl of Grove City - Cadillac Chevrolet Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a review. I'm sorry that we weren't able to meet your expectations. I understand that our Service Director, Jerry Smith, has been in contact with you and is trying to resolve your concerns. We hope that your next review will be a better one!

August 28, 2023

This dealership is always looking to provide professional and quality services. All very kind and informative in discussing your auto needs. More

by SAMANTHALKELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jevcak, Mitch Czech, Jerry Smith
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August 27, 2023

The front desk person that booked and kept me apprised of everything going on with my vehicle was great. More

by SCOTTWALKER3819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Schmidt, Debbie Smith
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August 25, 2023

Fast and efficient service! Every time I’m there I’m able to get in and out with no headaches! More

by Slpr750
Recommend Dealer
Yes
Employees Worked With
Jerry Smith
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August 22, 2023

great service with nice people. quick to addresss service issues, never had any issues with service department More

by TIMMONS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Smith
Report | Print
August 21, 2023

service department handled a warranty situation quickly and professionally all people were friendly and helpful More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Thiry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa, Jerry Smith
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August 21, 2023

I baught a new car had to have it serviced; tail light issue and i was able to get in right away to the service department and everyone was very efficient and helpful. The waiting room was nice too More

by lordr1579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Thiry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristin Karam, Jerry Smith
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August 21, 2023

Lisa in the service department was exceptional and went above and beyond to assure I was taken care of. I appreciate her thoroughness and effort to get me done as efficiently as possible. Great communicati More

by LYOUNG5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Nagle, Jerry Smith
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August 20, 2023

Great to have a service that can return and pick up client while work is done! Much appreciated. Thanks for cleaning and checking car over. GPS seems to be working well. Great communication. Jerry More

by REUBERDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Smith
Report | Print
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