208 Reviews of Diehl of Grove City - Service Center
Friendly and helpful team from getting in the department to paying my bill and loving my truck to paying my bill and loving my truck More
Parts were on backorder but that's not the dealers fault. Once parts were in, they had it finished up in a timely manner. Thank you! Once parts were in, they had it finished up in a timely manner. Thank you! More
I drive out of my way to take my Durango to this dealership. They care about my truck. The workers there are very freindly and they get the job done. Thank you for caring. dealership. They care about my truck. The workers there are very freindly and they get the job done. Thank you for caring. More
Due to staff issues, it took over 2 weeks just to have the car looked at. then it took another 2 plus weeks to get into the schedule for the repair with an estimate of 10 to 14 hours plus parts. they the car looked at. then it took another 2 plus weeks to get into the schedule for the repair with an estimate of 10 to 14 hours plus parts. they did their best for the part cost by locating some used parts to put into the car. Upon completion, received a call say the car was done but they did a complimentry inspection and found other problems, one being the headlight not working and corroded battery terminals. Was not informed of this matter until the call. both are located in the area they were fixing to begin with. Now I have to make another appointment to get these matters fixed. Plus a hole in the rear support. No estimate was provided with the inspection. This may now affect the cars value and if I should have even done the first repair in the first place. I may have just junked the car and saved 2500.00 in the repair. Jerry tried to help but did not provide the notice on the other items when discussing the initial repair request. Do not know who Dave Thiry is. They located a 15% on coupon to help cut the final bill down to 2150. More
My car broke down on a road trip. The employees at this place were awesome! They looked at the car immediately. It wasn’t an easy fix, but they did it and had us back on the road in The employees at this place were awesome! They looked at the car immediately. It wasn’t an easy fix, but they did it and had us back on the road in three hours. We can’t say enough good things about the people that work here. They were caring and competent! More
Staff is pleasant and oil change and tire rotation was done promptly. We waited in the waiting area which was clean and had tv for viewing while waiting. done promptly. We waited in the waiting area which was clean and had tv for viewing while waiting. More
Everyone was pleasant. The process took less time than expected. I was able to get some grocery shopping done while the part was being installed. The process took less time than expected. I was able to get some grocery shopping done while the part was being installed. More
Zac was awesome! Won't take my car anywhere else! They know what their doing! Won't take my car anywhere else! They know what their doing! More
Always easy to deal with. Very good people behind the counter and doing the work. If there is an issue they take care of it quickly and professionally. Very good people behind the counter and doing the work. If there is an issue they take care of it quickly and professionally. More