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Diehl of Grove City - Service Center

Grove City, PA

4.8
208 Reviews

208 Reviews of Diehl of Grove City - Service Center

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June 15, 2023

Friendly and helpful team from getting in the department to paying my bill and loving my truck More

by nancypowell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Shipos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Thiry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cayden Maine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Diehl of Grove City - Cadillac Chevrolet Chrysler Dodge Jeep RAM responded

We're so glad to hear that! Thank you for sharing your experience with us and the great review!

June 14, 2023

Parts were on backorder but that's not the dealers fault. Once parts were in, they had it finished up in a timely manner. Thank you! More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cramer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who I talked to
Jun 15, 2023 -

Diehl of Grove City - Cadillac Chevrolet Chrysler Dodge Jeep RAM responded

We're so glad to hear that! Thank you for sharing your experience with us and the great review!

June 14, 2023

Sales staff and service staff are great to deal with. Staff are friendly and helpful. More

by christyd1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

I drive out of my way to take my Durango to this dealership. They care about my truck. The workers there are very freindly and they get the job done. Thank you for caring. More

by VERNELLSHANNONHOUSE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Thiry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay, Mike Jevcak
Jun 14, 2023 -

Diehl of Grove City - Cadillac Chevrolet Chrysler Dodge Jeep RAM responded

Thank you so much for your continued business and kind words. We sincerely appreciate it!

June 14, 2023

Due to staff issues, it took over 2 weeks just to have the car looked at. then it took another 2 plus weeks to get into the schedule for the repair with an estimate of 10 to 14 hours plus parts. they More

by pagarvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristin Karam
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2023

My car broke down on a road trip. The employees at this place were awesome! They looked at the car immediately. It wasn’t an easy fix, but they did it and had us back on the road in More

by SLBOOK691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
To Lisa and our unknown mechanic five stars!
Jun 12, 2023 -

Diehl of Grove City - Cadillac Chevrolet Chrysler Dodge Jeep RAM responded

We're so glad to hear that! Thank you for sharing your experience with us and the great review!

June 09, 2023

Staff is pleasant and oil change and tire rotation was done promptly. We waited in the waiting area which was clean and had tv for viewing while waiting. More

by evanstl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Thiry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Diehl of Grove City - Cadillac Chevrolet Chrysler Dodge Jeep RAM responded

We're so glad to hear that! Thank you for sharing your experience with us and the great review!

June 09, 2023

Everyone was pleasant. The process took less time than expected. I was able to get some grocery shopping done while the part was being installed. More

by bcasselberry0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Thiry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jevcak
Jun 12, 2023 -

Diehl of Grove City - Cadillac Chevrolet Chrysler Dodge Jeep RAM responded

We're so glad to hear that! Thank you for sharing your experience with us and the great review!

June 08, 2023

Zac was awesome! Won't take my car anywhere else! They know what their doing! More

by Mgordon91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Thiry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zac Moffatt, Mike Jevcak
Jun 12, 2023 -

Diehl of Grove City - Cadillac Chevrolet Chrysler Dodge Jeep RAM responded

We're so glad to hear that! Thank you for sharing your experience with us and the great review!

June 07, 2023

Always easy to deal with. Very good people behind the counter and doing the work. If there is an issue they take care of it quickly and professionally. More

by SNYDEKD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Thiry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Diehl of Grove City - Cadillac Chevrolet Chrysler Dodge Jeep RAM responded

We're so glad to hear that! Thank you for sharing your experience with us and the great review!

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