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Diehl Toyota of Hermitage - Service Center

Hermitage, PA

4.5
265 Reviews

265 Reviews of Diehl Toyota of Hermitage - Service Center

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May 15, 2024

They are kind helpful and informative. Getting things done in a timely manner.also efficient More

by bishdarlean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
May 17, 2024 -

Diehl Toyota of Hermitage responded

Hi! We are thrilled to learn that you had a positive experience with our Service Department!

May 10, 2024

I brought my Toyota in for a routine oil change. Randy was friendly and professional and had my car attended to as soon as possible. I waited for my car in the comfort of the waiting room and the ca More

by nancy2410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
May 13, 2024 -

Diehl Toyota of Hermitage responded

Hi! We are thrilled to learn that you had a positive experience with us!

May 05, 2024

Everyone at the dealership is professional. They care for there customers and make sure the have a good experience. More

by btattersall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver, Benny Kolidakis
May 06, 2024 -

Diehl Toyota of Hermitage responded

Hello! Your feedback is highly appreciated. Thank you for the review!

May 03, 2024

Randy was wonderful with keeping me updated on the status of my car. He was very kind and apologetic for the delay. More

by mhustead66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
May 06, 2024 -

Diehl Toyota of Hermitage responded

Hello! Your feedback is highly appreciated. Thank you for the review!

April 30, 2024

Very nice people explained everything thoroughly. Explained next visit Welcome the next visit with pleasure More

by misscindi53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Diehl Toyota of Hermitage responded

Thank you! We appreciate your kind words and your business!

April 26, 2024

Wonderful people to deal with, from general manager, to sales staff, to service staff. Have bought two vehicles from them and will reurn again. More

by casperwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fraley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Hamm, Randy Weaver
Apr 26, 2024 -

Diehl Toyota of Hermitage responded

Thank you! We appreciate your kind words and your business! Thank you for being patient with us - we hope we gave you a great car buying experience!

April 25, 2024

Efficient and excellent. Did all I wanted done. I recommend this dealership to take care of your car. More

by dianethut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
Apr 25, 2024 -

Diehl Toyota of Hermitage responded

Hello, thanks for taking the time to share your experience and thank you for understanding! We truly appreciate it!

April 22, 2024

Everything was great. There was a delay due to staffing issues but was not a problem. More

by Nmcconahy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
Apr 23, 2024 -

Diehl Toyota of Hermitage responded

Hello, thanks for taking the time to share your experience and thank you for understanding! We truly appreciate it!

April 20, 2024

58. 00 for a "free" inspection 44.00 emission sticker 11.00 for inspection sticker plus tax. 44.00 for that emission sticker is just wrong. The people I d More

by fiddler0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benny Kolidakis
May 23, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for taking the time to leave us a review, it is thanks to great customers like you that we can continue to improve. I greatly appreciate the compliment on our staff as they truly care about our customers. Your bill for 58.00 for the emissions and state inspections, I completely understand your disappointment, however the sticker prices are set by the Commonwealth, the labor to preform the services we provide free of charge to our customers. Your satisfaction is very important to us, next time you are in the area, please stop and see me as I would love to talk to you in person. With Much Respect, Joe Pantone General Manager

April 12, 2024

Courtesy, professionalism and service were outstanding. I would recommend Diehl Chevrolet to anyone who is shopping for a vehicle or who needs service. More

by jrshunter007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Diehl Toyota of Hermitage responded

Hello, thanks for taking the time to share your positive experience. We truly appreciate it!

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