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Diehl Toyota of Hermitage - Service Center

Hermitage, PA

4.5
265 Reviews

265 Reviews of Diehl Toyota of Hermitage - Service Center

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August 04, 2024

Very polite, professional and informative staff. They made me and my children feel very welcomed. More

by jaimejones1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny Kolidakis
August 02, 2024

Staff very friendly and prompt. Tired rotation done, car checked. No problems identified. Will return at 10000 moled More

by patrettger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Kolidakis
July 03, 2024

Donna went above and beyond! !! Great service and extreme patience look for any deals we could receive More

by rjyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2024

Excellent, friendly service. Randy was very helpful when I scheduled my appointment and Donna was very personable! Thanks! More

by helmsec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2024

When they service my car I feel like vibrating my car may be after rotation all tire More

by tusharpatel.hr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Thank you for a perfect customer experience! Donna was wonderful from the moment I walked in. Would not go anywhere else! More

by tjw71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much of your great review of our super star of a team player, Donna! We appreciate your feedback!

June 14, 2024

Jason, my salesperson, is an excellent individual to deal with! Body shop are great professionals who from the moment I arrived took good care of my new car! More

by apalumbo623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason and the ladies in the body shop, Anthony Popovitch, Randy Weaver
Jun 17, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for your review of Jason and the ladies back in our body shop! We appreciate your kind words!

June 13, 2024

3 hrs. Wait for vehicle, subpar wait time. Our time is as important as yours. Missed other appointments. More

by John kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Jason Fraley was a great salesman and made the experience smooth and enjoyable! The process went quickly and we were well taken care of by everyone we talked to. The finance manager Anthony, was also wonderf More

by morgan.miller0325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fraley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Popovitch
Jun 17, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for your 5 star review for team member Jason and Anthony! We appreciate your feedback!

June 11, 2024

Always great service and friendliness with service department. Made sure my car was washed also More

by Faith0517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver, Benny Kolidakis
Jun 17, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for your review for our Service Team! We appreciate your feedback and your business!

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