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Diehl Toyota of Hermitage - Service Center

Hermitage, PA

4.5
250 Reviews

250 Reviews of Diehl Toyota of Hermitage - Service Center

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June 14, 2024

Jason, my salesperson, is an excellent individual to deal with! Body shop are great professionals who from the moment I arrived took good care of my new car! More

by apalumbo623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason and the ladies in the body shop, Anthony Popovitch, Randy Weaver
Jun 17, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for your review of Jason and the ladies back in our body shop! We appreciate your kind words!

June 14, 2024

Thank you for a perfect customer experience! Donna was wonderful from the moment I walked in. Would not go anywhere else! More

by tjw71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much of your great review of our super star of a team player, Donna! We appreciate your feedback!

June 13, 2024

3 hrs. Wait for vehicle, subpar wait time. Our time is as important as yours. Missed other appointments. More

by John kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Jason Fraley was a great salesman and made the experience smooth and enjoyable! The process went quickly and we were well taken care of by everyone we talked to. The finance manager Anthony, was also wonderf More

by morgan.miller0325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fraley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Popovitch
Jun 17, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for your 5 star review for team member Jason and Anthony! We appreciate your feedback!

June 11, 2024

Always great service and friendliness with service department. Made sure my car was washed also More

by Faith0517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benny Kolidakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
Jun 17, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for your review for our Service Team! We appreciate your feedback and your business!

June 06, 2024

I have only had contact with the service department. They have always been very efficient and tried very hard to get my car ready for me in a timely manner. The quality of work has always been great. More

by nancy2410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
Jun 08, 2024 -

Diehl Toyota of Hermitage responded

Hello, Thank you for taking the time to leave us such a great review. Thanks to good customers like you we can continue to improve! Please keep us in mind for all your vehicles needs! At Your Service, Joe Pantone General Manager

June 04, 2024

Great service. Got me in even though I came a day late and were very friendly. More

by pjgm1549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benny Kolidakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
Jun 08, 2024 -

Diehl Toyota of Hermitage responded

Hello, Thank you for taking the time to leave us such a great review. Thanks to good customers like you we can continue to improve! Please keep us in mind for all your vehicles needs! At Your Service, Joe Pantone General Manager

June 01, 2024

Had an oil change scheduled. They pulled my car in right on time. Did a thorough job and communicated with me throughout the appointment. More

by C3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benny Kolidakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
Jun 08, 2024 -

Diehl Toyota of Hermitage responded

Hello, Thank you for taking the time to leave us such a great review. Thanks to good customers like you we can continue to improve! Please keep us in mind for all your vehicles needs! At Your Service, Joe Pantone General Manager

May 29, 2024

Excellent Service As Always. Everyone is always very friendly. Josh Hamm was extremely helpful in answering questions regarding towing capacity and payload. He went above and bey More

by Kimberly W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benny Kolidakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
May 29, 2024

I have been taking my car there for regular maintenance since 2012. Service is always accommodating and curtious. More

by ToddMrofchak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Kolidakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Diehl Toyota of Hermitage responded

Hello, Thank you for taking the time to leave us such a great review. Thanks to good customers like you we can continue to improve! Please keep us in mind for all your vehicles needs! At Your Service, Joe Pantone General Manager

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