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Diehl Toyota of Hermitage - Service Center
Hermitage, PA
265 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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265 Reviews of Diehl Toyota of Hermitage - Service Center
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September 03, 2024
I can't say enough good things about the sales staff at Diehl Toyota. Although service doesn't have bad people (everyone is nice), they are not very responsive. I took my truck in for service, which incl Diehl Toyota. Although service doesn't have bad people (everyone is nice), they are not very responsive. I took my truck in for service, which included rotating the tires, and they forgot to rotate the tires. They are also not able to locate a leak in a tire, which is frustrating, but also showed me they didn't rotate the tires. I have had the truck for 5 months and it has been at the dealer 4 times for almost three weeks. Most of this is not the service department, it is the truck. However, I don't feel like making an additional trip to get the tires rotated because they forgot the first time. It is just frustrating, but I honestly don't know if it would be better anywhere else. More
by Schwartz
Verified Customer
August 29, 2024
A tip of the hat and a thank you to Benny Kolidakis and the service Dept. Benny is my notation for employee of the month. I needed a lot of work to get on the road again and was pleased with the work. The the service Dept. Benny is my notation for employee of the month. I needed a lot of work to get on the road again and was pleased with the work. The Mechanic sure know what to do. Iam all set to start the 100,000 miles. More
by tompryts
Employees Worked With
Toyota Scion mechanic for A great job in installing the belts and plugs in the new horn in the battery and doing the inspection the state inspection on my Scion XB. It runs like a dream.., Benny Kolidakis
August 23, 2024
Fantastic service. Very quick and even washed my car. Awesome team 5 stars for all Very quick and even washed my car. Awesome team 5 stars for all More
by jhammdr.pepper
August 22, 2024
They kept us in form because they were running behind a little bit. I asked them about my remote because it doesn’t work when it’s cold. He said to go to parts department and they would replace the battery little bit. I asked them about my remote because it doesn’t work when it’s cold. He said to go to parts department and they would replace the battery for me. Free of charge. More
by racehorsepa
Employees Worked With
Benny Kolidakis
August 20, 2024
Got me in same day, within an hour for inspection and oil change ! Very happy change ! Very happy More
by spinpuppy
August 19, 2024
Excellent , high quality service provided. Exceeded my expectations for service and communication through the process. Exceeded my expectations for service and communication through the process. More
by missyttk
Employees Worked With
August 17, 2024
This group is the best dealership I've ever dealt with. Wonderful service, clear communication from the helpful staff, and great upkeep work on my car. I'm sure to get my third car from them when the tim Wonderful service, clear communication from the helpful staff, and great upkeep work on my car. I'm sure to get my third car from them when the time comes. Benny is a delight, and Eric looks out for you. Can't be beat. More
by aade2k
August 16, 2024
Excellent customer service and fast service I expected to be there a lot longer then 1 hour but they were fast be there a lot longer then 1 hour but they were fast More
by mhaas291
Employees Worked With
Other Employees :
Anthony Popovitch, Randy Weaver, Benny Kolidakis
August 08, 2024
They fixed my warranty issue, but I had to return a second time for it to be fully completed and they couldn’t offer me a temporary vehicle so I could get errands accomplished during the wait time. It second time for it to be fully completed and they couldn’t offer me a temporary vehicle so I could get errands accomplished during the wait time. It also took longer than expected BOTH times. More
by gtruog
Employees Worked With
Dave
