Diehl Toyota of Hermitage - Service Center

The prices you try to charge people is unreal! $1280 for brakes and rotors is unbelievable. I was able to get it completed for less than half the price at another certified auto shop. $1280 for brakes and rotors is unbelievable. I was able to get it completed for less than half the price at another certified auto shop. More

Re: Recommendation of Service Center- I never make recommendations, that's why I chose the "No" option above. Cons-They were late getting my car in for service. Previous dealership owner used to hav recommendations, that's why I chose the "No" option above. Cons-They were late getting my car in for service. Previous dealership owner used to have the car washed after service (didn't get that during this visit) Pro-Service technician determined I didn't need a new air filter, which I would have had to pay $55.00. I appreciated that. More

The sales department is fabulous 👌 we have purchased our last 3 vehicles here. But when it comes to service I absolutely hate this shop. last 3 vehicles here. But when it comes to service I absolutely hate this shop. More

Part wasn’t ordered told it was on back order. Car was misdiagnosed . Service tried to tell me I had to pay with extended warranty. Contacted warranty company service department has to file a clai Car was misdiagnosed . Service tried to tell me I had to pay with extended warranty. Contacted warranty company service department has to file a claim. Train your people better. Dealership does not care about their customers More

$80 for an oil change is outrageous. Plus no complimentary ride home for a 5 hour plus recall job. Plus no complimentary ride home for a 5 hour plus recall job. More