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Diehl Toyota of Hermitage - Service Center

Hermitage, PA

4.5
265 Reviews

265 Reviews of Diehl Toyota of Hermitage - Service Center

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May 20, 2023

Clean dealership, the most friendly employees. I wouldn’t go anywhere else! Thanks so much More

by kat.ayres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
May 23, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisors Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 19, 2023

Friendly folks at Diehl, very accommodating to my schedule! The car wash does need to dry-left water spots More

by kmalaniak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
May 19, 2023 -

Diehl Toyota of Hermitage responded

Thanks for the feedback and the five star rating!

May 19, 2023

This dealership sold ma a truck that will NOT pass inspection. Then they tell me to call and set up an appointment at a different garage and that place never answers their phone. Not happy with this d More

by adam.roberts6373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beckie Napierkoski Sakonyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kramer
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023

In general everything is very good. Recently I needed new tires for my Prius. However, when I drove home I felt vibrations. So I called and took the car back to try and fix the probl More

by hypertex1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry, Randy Weaver
May 19, 2023

The service was very convenient and efficient, the staff was friendly, and the price was affordable. More

by pmessina015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisor Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 18, 2023

Got my car inspected in a timely manner and were friendly and my wait time was as expected More

by postman32545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
May 19, 2023 -

Diehl Toyota of Hermitage responded

Thanks for sharing your review with us, and please let us know if there's anything else we can do to improve your experience working with us!

May 18, 2023

Friendly employees in the service department. Got me in quick for an inspection and tire rotation. More

by laskeyjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
May 18, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisors Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 17, 2023

They have always done more than expected to keep me satisfied and provide a stellar experience. I feel safer knowing they are taking great care of my cars and by extension my family. More

by wtrachtman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
May 18, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisors Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 16, 2023

Are you kidding me? We just had the brakes and rotors replaced and we’re told it would not pass inspection unless we had them replaced again not even nine months and 900 More

by mchlfbrdc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donna Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know any of these individuals , Randy Weaver
May 15, 2023

Randy is always easy to deal with and the dealership does a good job of quickly servicing my car. I was in need of a state inspection and they were able to get me my car back quickly. Communication was excel More

by dsskelley38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver