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Diehl Toyota of Hermitage - Service Center

Hermitage, PA

4.5
250 Reviews

250 Reviews of Diehl Toyota of Hermitage - Service Center

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May 05, 2023

The sales department is fabulous 👌 we have purchased our last 3 vehicles here. But when it comes to service I absolutely hate this shop. More

by eastlakemarsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Hilliard
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May 04, 2023

They were very accommodating and extremely helpful and friendly. They did a great job on my car. Thanks! More

by heatherwassil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t get his name
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May 06, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Advisor Randy! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 03, 2023

$80 for an oil change is outrageous. Plus no complimentary ride home for a 5 hour plus recall job. More

by Flynn119
Recommend Dealer
No
Employees Worked With
Service dept, 4
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May 03, 2023

Part wasn’t ordered told it was on back order. Car was misdiagnosed . Service tried to tell me I had to pay with extended warranty. Contacted warranty company service department has to file a clai More

by derringer05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I did not deal with any of these people
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May 02, 2023

Very friendly service personnel! Keeps me coming back! Kept me informed of my vehicle status as well. More

by mrmatthewcmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
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May 02, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Advisor Randy! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 02, 2023

The appointment for the service of my 2022 Chevy Trailblazer was very easy to schedule and was for a convenient time for me. More

by richpalombi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Popovitch
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May 02, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Chevrolet Service and Sales Departments! We appreciate your business! - Juanita F. (Diehl Chevrolet of Hermitage)

May 01, 2023

great place to service your car great employee always helpful to take care of your vehicle More

by utpalrpatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beckie Napierkoski Sakonyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : i for got your service desk man name i didn't see here he is excellent he always there to help me, Anthony Popovitch
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May 02, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Chevrolet Toyota Service & Sales Departments! We appreciate your business! - Juanita F. (Diehl Chevrolet Toyota of Hermitage)

May 01, 2023

Great place to get your vehicle serviced at! Randy in Toyota is the best and always helps me out! More

by Anthony Popovitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Popovitch
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May 02, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Advisor Randy! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 01, 2023

I was not happy with the diagnostic charge on top of the repair charge! When you work this out I will think about coming back. More

by bika_fam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023

Randy got me in quickly before our vacation! He had a cancellation and worked me in the same day. More

by urbanbarnhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy in service- 5 stars, Paul Hilliard
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May 02, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Advisor Randy! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

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