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Diehl Toyota of Hermitage - Service Center

Hermitage, PA

4.5
250 Reviews

250 Reviews of Diehl Toyota of Hermitage - Service Center

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May 18, 2023

Got my car inspected in a timely manner and were friendly and my wait time was as expected More

by postman32545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
May 19, 2023 -

Diehl Toyota of Hermitage responded

Thanks for sharing your review with us, and please let us know if there's anything else we can do to improve your experience working with us!

May 18, 2023

Friendly employees in the service department. Got me in quick for an inspection and tire rotation. More

by laskeyjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
May 18, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisors Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 17, 2023

They have always done more than expected to keep me satisfied and provide a stellar experience. I feel safer knowing they are taking great care of my cars and by extension my family. More

by wtrachtman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
May 18, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisors Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 16, 2023

Are you kidding me? We just had the brakes and rotors replaced and we’re told it would not pass inspection unless we had them replaced again not even nine months and 900 More

by mchlfbrdc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donna Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know any of these individuals , Randy Weaver
May 15, 2023

Randy is always easy to deal with and the dealership does a good job of quickly servicing my car. I was in need of a state inspection and they were able to get me my car back quickly. Communication was excel More

by dsskelley38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
May 11, 2023

Service advisor was very helpful getting to know what all the Service that was available to me. More

by teb7850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember advisor name
May 15, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department & Advisor Randy! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 11, 2023

The prices you try to charge people is unreal! $1280 for brakes and rotors is unbelievable. I was able to get it completed for less than half the price at another certified auto shop. More

by mechelle_71
Recommend Dealer
No
Employees Worked With
Not sure
May 09, 2023

Good service at the service desk and buy the service tech work was done right More

by yourema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Arcuri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Pantone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beckie Napierkoski Sakonyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Fraley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coty Salman
May 09, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service and Sales Department! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 08, 2023

Fantastic ! Treated me well and got what I needed taking care of . Great service reps More

by hamm843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
May 08, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Advisor Randy! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 08, 2023

Re: Recommendation of Service Center- I never make recommendations, that's why I chose the "No" option above. Cons-They were late getting my car in for service. Previous dealership owner used to hav More

by daa16148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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