Back

Diehl Toyota of Hermitage - Service Center

Hermitage, PA

4.5
265 Reviews

265 Reviews of Diehl Toyota of Hermitage - Service Center

Sort by
June 07, 2023

They were great! Got me in even tho the online messed up appointment. Super friendly More

by JBerryman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
Jun 07, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisors Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 31, 2023

Took nearly two hours for an oil change and tire rotation. The work was finished in on hour. But preliminary and final computer entry took another hour. Quality of the actual work was good, but it w More

by rgbillig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
May 30, 2023

Very good job very pleasant and very personal answered all of my questions thanks you More

by bulldog3349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
May 30, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisors Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 29, 2023

Randy is an awesome customer service person. He’s very personable and willing to go the extra mile every time. More

by cdemarest52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
May 30, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisors Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 26, 2023

The people all have acted in a professional manner and have addressed questions in a timely way. More

by jgthut
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
May 30, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisors Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 25, 2023

I originally talked to Donna in the service dept. and she was very helpful and nice to deal with. Randy took care of the arrangements when I dropped off the car and he was good also. More

by laskeyjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
May 30, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisors Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 23, 2023

Prompt, courteous, convenient location and quality services, always. I like Toyota after having purchased my last 3 cars. More

by acornelio46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
May 24, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisors Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 23, 2023

Very clean and very friendly people. Will return for service on my truck again in the future More

by janetstanko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisors Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 21, 2023

Nice place what a ridiculous survey. Nice place what a ridiculous survey Nice place what a ridiculous survey More

by persin42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juanita Fair
3.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Kelecseny
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kramer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Anderson, Randy Weaver, Jo Wetzl, Oak Moser
May 21, 2023

Deanna is an excellent employee in the service dept. Very friendly and courteous. She managed to get me in to get my tire checked, working around my schedule. More

by caroljparola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna
May 23, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of our Service Department and Advisor Deanna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

...
24
...