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Diehl Toyota of Hermitage - Service Center

Hermitage, PA

4.5
250 Reviews

250 Reviews of Diehl Toyota of Hermitage - Service Center

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May 25, 2023

I originally talked to Donna in the service dept. and she was very helpful and nice to deal with. Randy took care of the arrangements when I dropped off the car and he was good also. More

by laskeyjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
May 30, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisors Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 23, 2023

Very clean and very friendly people. Will return for service on my truck again in the future More

by janetstanko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisors Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 23, 2023

Prompt, courteous, convenient location and quality services, always. I like Toyota after having purchased my last 3 cars. More

by acornelio46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
May 24, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisors Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 21, 2023

Deanna is an excellent employee in the service dept. Very friendly and courteous. She managed to get me in to get my tire checked, working around my schedule. More

by caroljparola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna
May 23, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of our Service Department and Advisor Deanna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 21, 2023

Nice place what a ridiculous survey. Nice place what a ridiculous survey Nice place what a ridiculous survey More

by persin42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juanita Fair
3.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Kelecseny
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kramer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Anderson, Randy Weaver, Jo Wetzl, Oak Moser
May 20, 2023

Clean dealership, the most friendly employees. I wouldn’t go anywhere else! Thanks so much More

by kat.ayres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
May 23, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisors Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 19, 2023

The service was very convenient and efficient, the staff was friendly, and the price was affordable. More

by pmessina015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisor Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 19, 2023

Friendly folks at Diehl, very accommodating to my schedule! The car wash does need to dry-left water spots More

by kmalaniak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
May 19, 2023 -

Diehl Toyota of Hermitage responded

Thanks for the feedback and the five star rating!

May 19, 2023

This dealership sold ma a truck that will NOT pass inspection. Then they tell me to call and set up an appointment at a different garage and that place never answers their phone. Not happy with this d More

by adam.roberts6373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beckie Napierkoski Sakonyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kramer
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023

In general everything is very good. Recently I needed new tires for my Prius. However, when I drove home I felt vibrations. So I called and took the car back to try and fix the probl More

by hypertex1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry, Randy Weaver