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Diehl Toyota of Hermitage - Service Center

Hermitage, PA

4.5
265 Reviews

265 Reviews of Diehl Toyota of Hermitage - Service Center

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June 22, 2023

Randy is a person who goes out of his way to help the customer. He cares about doing things right and is a definite asset to the dealership with is out going personality. I found this with just about t More

by 1929wjs
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver, Oak Moser
Jun 27, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the review of Toyota Service Department and Advisor Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

June 19, 2023

Excellent service and thorough explanation of all results. Took all the time needed to explain and answer questions. More

by jhmgtc
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Hamm, Randy Weaver
Jun 20, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the review of Toyota Service Department and Advisor Randy and Sales Team Member Josh! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

June 15, 2023

The staff were Helpful, friendly and fast service. Thanks! Also, text reminders and updates on service are very helpful. More

by missmindylc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
Jun 20, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the review of Toyota Service Department and Advisor Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

June 15, 2023

Anthony Popovitch took advantage of me and sol me a car that was woth $5000 less than what he sold it for. He knew I was desperate for a car. Car had problems that he took forever to correct. I went in lat More

by jeanjosa
Recommend Dealer
No
Employees Worked With
Don't know who any of these people are. I did return for tire correction and was told everything was ok
June 15, 2023

I sent in a review but failed to mention car was not even inspected. They put the blame on Kia since they said that is where it came from. That is something diehl chevrolet should have checked prior to givin More

by jeanjosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know who any of these people are. I did return for tire correction and was told everything was ok
June 12, 2023

My recent experience at Diehl was positive from initial contact to receiving a clean vehicle at the end. Many thanks to all involved including those I did not have personal contact with. More

by pyasnowsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
Jun 20, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the review of Toyota Service Department and Advisor Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

June 12, 2023

Very friendly staff that made sure that I got prompt attention for the service of my vehicle More

by teb7850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the review of Toyota Service Department and Advisor Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

June 10, 2023

Spent a lot of money and didn't fix anything didn't even get an idea how to fix it More

by fosred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Weaver
June 09, 2023

I was pleased with my experience. Randy was very helpful and pleasant. He explained the problem with my wheels. More

by bamos48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
Jun 20, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the review of Toyota Service Department and Advisor Randy! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

June 07, 2023

The gentlemen at the service desk were fantastic. However it took just short of 2 hours for an oil change and inspection on a vehicle that’s only a year old. More

by helmsec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
Jun 07, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the review of Toyota Service Department and Advisor Randy! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

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