Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Diehl Toyota of Hermitage - Service Center

Hermitage, PA

4.5
250 Reviews

250 Reviews of Diehl Toyota of Hermitage - Service Center

Sort by
June 12, 2023

Very friendly staff that made sure that I got prompt attention for the service of my vehicle More

by teb7850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the review of Toyota Service Department and Advisor Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

June 12, 2023

My recent experience at Diehl was positive from initial contact to receiving a clean vehicle at the end. Many thanks to all involved including those I did not have personal contact with. More

by pyasnowsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
Report | Print
Jun 20, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the review of Toyota Service Department and Advisor Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

June 10, 2023

Spent a lot of money and didn't fix anything didn't even get an idea how to fix it More

by fosred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Weaver
Report | Print
June 09, 2023

I was pleased with my experience. Randy was very helpful and pleasant. He explained the problem with my wheels. More

by bamos48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
Report | Print
Jun 20, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the review of Toyota Service Department and Advisor Randy! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

June 07, 2023

The gentlemen at the service desk were fantastic. However it took just short of 2 hours for an oil change and inspection on a vehicle that’s only a year old. More

by helmsec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
Report | Print
Jun 07, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the review of Toyota Service Department and Advisor Randy! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

June 07, 2023

They were great! Got me in even tho the online messed up appointment. Super friendly More

by JBerryman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
Report | Print
Jun 07, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisors Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 31, 2023

Took nearly two hours for an oil change and tire rotation. The work was finished in on hour. But preliminary and final computer entry took another hour. Quality of the actual work was good, but it w More

by rgbillig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
Report | Print
May 30, 2023

Very good job very pleasant and very personal answered all of my questions thanks you More

by bulldog3349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
Report | Print
May 30, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisors Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 29, 2023

Randy is an awesome customer service person. He’s very personable and willing to go the extra mile every time. More

by cdemarest52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
Report | Print
May 30, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisors Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 26, 2023

The people all have acted in a professional manner and have addressed questions in a timely way. More

by jgthut
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
Report | Print
May 30, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisors Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

1
...
21
22
23
...
25