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Diehl Toyota of Hermitage - Service Center

Hermitage, PA

4.5
265 Reviews

265 Reviews of Diehl Toyota of Hermitage - Service Center

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July 27, 2023

The staff was courteous. I like the fact that they reminded me my inspection was due and was able to fit me in on the day I was there instead of me having to make another app More

by dorothyklingensmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t have any interaction with Donna , Randy Weaver, Benny Kolidakis
Aug 02, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

July 27, 2023

It took two hours for a 30 min. service job that I scheduled for two weeks ago. I got the impression from staff that you overbooked. Please value my time. More

by cathylynn99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
Aug 02, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us feedback on your experience! We are so sorry about the service performed not in a timely manner. We hear your feedback and we are figuring out some solutions!

Aug 02, 2023 -

cathylynn99 responded

Thank you.

July 26, 2023

I got my service appointment very quickly, staff was courteous. There was some tar on the car door which was quickly removed. that is above and beyond. More

by peggyt2100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
Aug 02, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

July 22, 2023

All employees very informative and cordial. On time for appt explained procedures and some procedures may be needed next service checkup. More

by blueiz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver, Benny Kolidakis
Jul 25, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

July 21, 2023

Randy Weaver is very courteous and professional. He is a valuable asset to your dealership. More

by paul.tomko1248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
Jul 21, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

Jul 25, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

July 20, 2023

Great customer service as always! Explains everything in detail. Trustworthy dealership. I would recommend to anyone. More

by TSPIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Hilliard, Randy Weaver
Jul 21, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

July 19, 2023

Very organized and well trained staff. Everything was done on time and as specified. Would recommend to anyone. More

by Mvkunkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hamm, Randy Weaver
Jul 19, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

July 18, 2023

Always a pleasure dealing with Randy Weaver. .. and also salesman Jason Fraley. Jason was very helpful at finding me a car, and Randy has done an excellent job servicing it. I have recommended More

by Carl Bottenfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Fraley, Randy Weaver
Jul 18, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

July 18, 2023

Randy is friendly, and easy to talk to,and explained the process and work repair. The experience is fine. More

by wbiakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
Jul 19, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

July 12, 2023

So far I have been very satisfied everyone has been friendly & helpful with any questions I had. More

by seajayjon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
Jul 13, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

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