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Diehl Toyota of Hermitage - Service Center

Hermitage, PA

4.5
250 Reviews

250 Reviews of Diehl Toyota of Hermitage - Service Center

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September 01, 2023

I was treated very well and my car was serviced in a timely fashion. I will returnn the future. More

by peg.12.34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benny Kolidakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
Sep 06, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

August 26, 2023

Did not have a full tank of that was promised one quarter tank only thanks More

by SSTAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hilliard, Oak Moser
August 26, 2023

Courteous, professional and informative staff. Clean, attractive facility. Comfortable waiting area. Convenient hours of operation. More

by njrobertson
Recommend Dealer
Yes
Employees Worked With
Benny Kolidakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
Aug 28, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

August 26, 2023

You have the wrong email address so someone else decided to rate you. Tell Patricia to stop using my email address. More

by PEVANS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ralph Arcuri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Kelecseny
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Anderson, Randy Weaver, Oak Moser
Aug 31, 2023 -

Diehl Toyota of Hermitage responded

We're sorry to hear about the inconvenience you've experienced with email correspondence. Please accept our apologies for any confusion caused by the mix-up of email addresses. We assure you that this issue was unintended and we're working to rectify it.

August 25, 2023

I already filled this survey out. Rand was great he took care of everything and kept me informed of progress. He also informed me that I was able to get my 4Runner inspected and still More

by japanichella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
Aug 28, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

August 25, 2023

The staff was friendly, professional and efficient. The work was done with care and in a timely manner. More

by Ed.bressler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benny Kolidakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
Aug 28, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

August 25, 2023

I Received fast excellent customer service from every employee there. I will go there again. More

by brkma4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

August 24, 2023

Good communication through the whole process but took four weeks to schedule a oil change More

by throttleman7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
Aug 28, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

August 22, 2023

I had to have a part replaced due to a recall. Donna called and set up the appointment within a few days. I left the car there and it was ready in a few hours. They were all very pleasant and he More

by Weldon_maureen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benny Kolidakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
Aug 24, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

August 22, 2023

Thorough, clear, and prompt. Nice people at service. Explained the work and we’re very courteous More

by ira.pataki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benny Kolidakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

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