Diehl Toyota of Hermitage - Service Center

It seems like this dealership needs more employees in the service department to meet the amount of customer demand. service department to meet the amount of customer demand. More

Everyone is always friendly, Randy in service and Paul in sales always checks in to make sure things are going well when I or my wife have our Toyotas in for service… sales always checks in to make sure things are going well when I or my wife have our Toyotas in for service… More

No complaints! The service center inspected my car and then did a couple routine maintenance items after asking me first. The service center inspected my car and then did a couple routine maintenance items after asking me first. More

Randy is a great asset for Diehl Toyota he explains everything in detail and keeps you informed on the progress of your vehicle. everything in detail and keeps you informed on the progress of your vehicle. More

Their service department is always so accommodating and understanding. I missed my first appointment, it was my fault, and they rescheduled me with no issue and let me keep the coupon I was going to use. I understanding. I missed my first appointment, it was my fault, and they rescheduled me with no issue and let me keep the coupon I was going to use. I usually walk down to Aldi next door while my car is being serviced and they always call before doing any additional work. The shop has a little area for kids to play in which is great if I have to bring my son with me. Overall the shop is clean and quiet, it makes for a nice break from mom life. More

Service is always good and people are friendly. We got a complementary car wash which was a nice touch. We got a complementary car wash which was a nice touch. More

It is a little distance for me to drive and I need to go to this dealer to get the free state inspection of my vehicle to this dealer to get the free state inspection of my vehicle More

My experience with Diehl has always been nothing short of excellent. Randy explained everything thoroughly with no hidden surprises. Excellent dealership! short of excellent. Randy explained everything thoroughly with no hidden surprises. Excellent dealership! More

Worked with me over the phone to get me the truck of my dreams. Josh was amazing and will recommend them to anyone. dreams. Josh was amazing and will recommend them to anyone. More

Service was fantastic! Z Z Z Z Z Z Z Z Z z z Z Z Z Z Z Z Z Z Z Z z z Z More