Diehl Toyota of Hermitage - Service Center

Randy did his job! !!!! Good dealership! Would deal with if I were to purchase a vehicle !!!! Good dealership! Would deal with if I were to purchase a vehicle More

Randy was very nice and was able to answer all of my questions. Thank you. questions. Thank you. More

Great customer support, they actually called to remind me about my 25,000 mile checkup which was covered by the warranty! about my 25,000 mile checkup which was covered by the warranty! More

Easy to schedule and had no problems service was quick and easy. I will definitely be back and easy. I will definitely be back More

First visit to the dealership for an oil change and tire rotation. Took longer than expected, but the service counter guy was very apologetic and friendly. I’ll give them another shot, maybe it was an atypi rotation. Took longer than expected, but the service counter guy was very apologetic and friendly. I’ll give them another shot, maybe it was an atypical experience. More

It seems like this dealership needs more employees in the service department to meet the amount of customer demand. service department to meet the amount of customer demand. More

Everyone is always friendly, Randy in service and Paul in sales always checks in to make sure things are going well when I or my wife have our Toyotas in for service… sales always checks in to make sure things are going well when I or my wife have our Toyotas in for service… More

No complaints! The service center inspected my car and then did a couple routine maintenance items after asking me first. The service center inspected my car and then did a couple routine maintenance items after asking me first. More

Their service department is always so accommodating and understanding. I missed my first appointment, it was my fault, and they rescheduled me with no issue and let me keep the coupon I was going to use. I understanding. I missed my first appointment, it was my fault, and they rescheduled me with no issue and let me keep the coupon I was going to use. I usually walk down to Aldi next door while my car is being serviced and they always call before doing any additional work. The shop has a little area for kids to play in which is great if I have to bring my son with me. Overall the shop is clean and quiet, it makes for a nice break from mom life. More

Randy is a great asset for Diehl Toyota he explains everything in detail and keeps you informed on the progress of your vehicle. everything in detail and keeps you informed on the progress of your vehicle. More