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Diehl Toyota of Hermitage - Service Center

Hermitage, PA

4.5
265 Reviews

265 Reviews of Diehl Toyota of Hermitage - Service Center

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January 02, 2025

xxxx more communication, all started with Diehl Kia just been bad experience with purchase and there service department More

by Brian Freyermuth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chrissy Blough
January 01, 2025

Sales part of the company is great. Service needs improvement. Honesty goes a long way. More

by Kimmy0195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Fraley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Try to tell me my tire sensors were bad. Wanted me to purchase new ones for 800+. Got second opinion and they are fine. Told me they checked my spare tire and they never touched it.!!!!!!😡� More

by Lou.paxton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of them
December 27, 2024

Very professional and friendly and quality work. Waiting lounge was clean and comfortable. Greatly appreciate all they did. More

by knappdavid428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2024

Very disappointed in how dirty my car was after service. Grease on the door handles, steering wheel and middle consol. Plus my floor coverings were moved out of place and all bunched up and the towel I did More

by miche77esru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
December 24, 2024

Great communication and prompt service with explanations of everything that was worked on with inspection and tire rotation More

by Wbrest74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juanita Fair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Kelecseny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charity Hamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Reckhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

Fast and efficient. I was hesitant about going back to Diehl since I'd always had good service from Mel Grata and Taylor but things didn't get off to a good start when More

by twdarby
Recommend Dealer
Yes
Employees Worked With
Charity Hamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

The service department has always been accommodating and professional and friendly. I have very few complaints whenever I have been there. More

by patricia.veronesi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you. - Juanita F. (Executive Assistant)

December 10, 2024

All went smooth and quick and staff was very pleasant. Glad they are in our town. More

by phillyd2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you. - Juanita F. (Executive Assistant)

December 09, 2024

Service was on time and done in a timely manner. The Employees were polite and informative. More

by saalls4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you. - Juanita F. (Executive Assistant)

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