Back

Diehl Toyota of Hermitage

Hermitage, PA

4.6
466 Reviews
Contact Dealership

2757 E State St

Hermitage, PA

16148

Directions

By Type

Showing 466 reviews

December 08, 2023

It was all right. They responded to our questions, but it took longergetting the car than it should have. More

by bucnews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Fraley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Diehl Toyota of Hermitage responded

Thank you for a great review! We appreciate you and your business! We are sorry that it took a little bit longer to process your purchase. Thank you for the feedback!

December 07, 2023

I would send other family and friends there if they were looking to buy new or used car,truck,suv,van.very nice and friendly service they went above and beyond to help me and my wife out with our used 2017 More

by Larrybeadnell2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Deraps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Diehl Toyota of Hermitage responded

Thank you for a great review! We appreciate you and your business! Thank you for the feedback!

December 06, 2023

Great communication and advice! Friendly and thoughtful! Love the video too! I’m happy with the work More

by phyllisrussell11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver, Benny Kolidakis
Dec 08, 2023 -

Diehl Toyota of Hermitage responded

Thank you for a great review! We appreciate you and your business! Thank you for the feedback!

December 05, 2023

Elijah Deraps and Rick Layman worked with my wife and I to give us a fantastic deal. I will definitely recommend your dealership to anyone who is talking about getting a vehicle. More

by lastcsmfobbucca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Deraps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Kelecseny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Davis Finance Manager 5 stars
Dec 08, 2023 -

Diehl Toyota of Hermitage responded

Thank you for a great review! We appreciate you and your business! Thank you for the feedback!

December 05, 2023

They were professional and willing to assist but if I have to pay a diagnostic fee to have my vehicle looked at I will be disappointed! I have extended warranty and very disheartening! I will take my bus More

by CLOWRY9676
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Arcuri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jo Wetzl
December 02, 2023

The service was quick and the people were very kind to me as I waited for my vehicle. More

by sibetoka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember who I worked with
Dec 08, 2023 -

Diehl Toyota of Hermitage responded

Thank you for a great review! We appreciate you and your business! Thank you for the feedback!

December 01, 2023

Very friendly and efficient service staff. Not a long wait for service to be completed. More

by layla2073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver, Benny Kolidakis
Dec 01, 2023 -

Diehl Toyota of Hermitage responded

Thank you for a great review! We appreciate you and your business! Thank you for the feedback!

December 01, 2023

The sales manager and Elijah worked with me to put together a deal that I could work with and did their best to keep my coat down More

by chuckgallagher69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Deraps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Diehl Toyota of Hermitage responded

Thank you for the great review! Thank you for trusting us with your car buying journey! Let us know if you need anything in the future!

November 30, 2023

Took me serious about searching for the vehicle I wanted before I brought my husband. More

by tamsem62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Hilliard
Dec 01, 2023 -

Diehl Toyota of Hermitage responded

Thank you for the great review! Thank you for trusting us with your car buying journey! Let us know if you need anything in the future!

November 29, 2023

Very poor trade in value! !!! I had to come out of retirement to shop my trade!!!! Also asking for a certified check to pay for van was a slap in the face, I took extreme offe More

by jccars32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Hilliard
...
26
...