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Diehl Subaru - Service Center

Massillon, OH

4.7
209 Reviews

209 Reviews of Diehl Subaru - Service Center

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August 06, 2024

Good services this is why I come back for me trust is very important …thanks More

by manuchica12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with none of those sales dept people
August 06, 2024

Everyone we spoke with was very friendly and had a smile. They answered our questions quickly and the visit was pleasant, as always. More

by nancyamartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Friendly, knowledgable, courtesy from everyone Appreciate the service managers explanation of testing results in plain language., More

by nic1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
August 06, 2024

Was fast and friendly, Got in at appointed time and out in about 30 minutes. Thanks all. More

by Sljeremiah2911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

They take great care in keeping me informed about my Subaru. They are very good taking care of it as well great people working their A+ More

by bluedusterjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

I did not feel valued as a customer. I was passed on to someone else. More

by dasmith44647
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Schrader
August 05, 2024

They are always friendly and do the work in a timely manner. Much better than Diehl Kia More

by reneembeahm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thorne Silvius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Delillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Service was fast and friendly. However. Service person could not answer questions on car settings More

by patriciaMatchett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with any of these people
August 05, 2024

Excellent, service friendly personnel will return for future problems with car. Highly recommend dielservice thank you diehl More

by mdunaway39
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coletta
August 04, 2024

I did not have a good experience with this dealership for this warranty service work. More

by baldeaglephoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not work with sales on this warranty work.
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