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Diehl Subaru - Service Center

Massillon, OH

4.7
209 Reviews

209 Reviews of Diehl Subaru - Service Center

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August 19, 2024

Rick did a great job in explaining and purchase of my new Subaru. The vehicle is the fourth car purchased from him. Matt also did a great job in explaining the functions of my Subaru to me. Both are great pe More

by pokieman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Spieth
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Everyone is so friendly & great treats. Justice was very helpful in explaining things to me. More

by dirtyholly13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justice
August 19, 2024

Very courteous staff, appointment was timely as we were told. Like the extra perks, car wash More

by DCVAND8
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
August 19, 2024

I was driving on Rte 77 to Canton. My 2010 Subaru Forrester started smoking and the signals were flashing on / off telling me to Check the Engine etc., and fortunately, I was able to More

by dharp501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick 5 🌟
August 18, 2024

Took the time to explain what was wrong and how we could take care of it the next time it happened More

by seacastle56077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm not sure of the name of the person bit it was service department
August 17, 2024

They were excellent They did their job like they’re supposed to and helped all the customers More

by ashleymgee21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paris Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Spieth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Auman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thorne Silvius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin McVicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Delillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Diehl Subaru did an awesome job working on my 2017 Subaru Impreza came in for some recalls and they found out my tube seals were bad showed me a video explained my option even though it took longer then I ex More

by tylerfostor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin McVicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

The dealer does not send customers coupons nor do they accept coupons from other dealerships More

by Jessicam525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I have no idea
August 09, 2024

They were very good at communicating my car’s needs and gave me the opportunity to make the best decision for me More

by lvallison3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bettinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Auman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Arrived early and was explained through the process as it was my first visit. Out in about 40 minutes for oil change. Waiting room comfortable. Staff friendly. More

by jasonvalentinescrap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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