Diehl Subaru - Service Center
Massillon, OH
219 Reviews of Diehl Subaru - Service Center
Fantastic communication! Love the service video. It is helpful and transparent. The service center was efficient and timely. Love the service video. It is helpful and transparent. The service center was efficient and timely. More
The service was Friendly, quick, informative. Explained everything and the options that were available for future needed services. Explained everything and the options that were available for future needed services. More
Friendly, answered questions, finished my service in a timely manner. Did not push me to add other services which I appreciated! timely manner. Did not push me to add other services which I appreciated! More
Diehl provides fast, professional, and courteous service. Other repair shops struggled to identify the mechanical problem with my vehicle. Diehl quickly pinpointed the source of the problem and fixed it perm Other repair shops struggled to identify the mechanical problem with my vehicle. Diehl quickly pinpointed the source of the problem and fixed it permanently. More
Service good but they didn’t finish the maintenance schedule update and it’s still showing on my dash display. I can’t get it off schedule update and it’s still showing on my dash display. I can’t get it off More
I went to service to order a driver's side tail light cover. I paid and was told it would be I on Friday August 30. I was also told they would call me to let me know when to come in to get it installed. cover. I paid and was told it would be I on Friday August 30. I was also told they would call me to let me know when to come in to get it installed. When it got to be 3:00 ,I called them and was told there was no record of it being in and was transferred to the service dei. No one ever answered. Saturday came and I still haven't received any information about when it would arrive and could be installed. More
Clean, friendly, nice people. They have tea and coffe, and snacks available for people which is really nice. I was in the showroom looking at their dog display, and the other They have tea and coffe, and snacks available for people which is really nice. I was in the showroom looking at their dog display, and the other diplays they had. No one came to see if I had questions or needed help which was disappointing. They were not busy at the time I was there. More