Diehl Subaru - Service Center

I was told my tire treads were 6,6,6,6. I knew this was incorrect. They were actually 6,7,4,4. If they didn't actually measure the tread on all my tires I have to wonder what other short I knew this was incorrect. They were actually 6,7,4,4. If they didn't actually measure the tread on all my tires I have to wonder what other shortcuts were taken. More

The service team at the Diehl Subaru Dealer is always friendly ,and very through doing the service. friendly ,and very through doing the service. More

I’ve been using Subaru service for years. Always dependable. Always reliable. I can also stop in with a quick question any time and they help me out. Highly recommended. Always dependable. Always reliable. I can also stop in with a quick question any time and they help me out. Highly recommended. More

Everything went well with the first oil change. They could use better snacks in the service waiting area. They could use better snacks in the service waiting area. More

Everyone was so kind. I think Justin was the person who made the appointment but someone sent us a reminder with directions to the dealer to avoid the road repairs. that I think Justin was the person who made the appointment but someone sent us a reminder with directions to the dealer to avoid the road repairs. that was very helpful. When we arrived Pete met us and got the car into the shop for the service. We were pleased with the care and respect we were shown while there and the service did not take a long time. Great job. More

I was very satisfied with the service they provided for me it seems like they have a very knowledgeable staff and they were very thorough and explaining the issues that I had with my vehicle me it seems like they have a very knowledgeable staff and they were very thorough and explaining the issues that I had with my vehicle More

Good follow up before and after purchase. Good explanations from all the employes I talked to about my purchases at this location. Good explanations from all the employes I talked to about my purchases at this location. More

Deihl Subaru in Massillon, Ohio is very professional, organized and friendly. They stay in touch on a regular basis by emails or calls. organized and friendly. They stay in touch on a regular basis by emails or calls. More

Service done on time. However. there was a slight odor when I got in the car However. there was a slight odor when I got in the car More

Rick did a great job in explaining and purchase of my new Subaru. The vehicle is the fourth car purchased from him. Matt also did a great job in explaining the functions of my Subaru to me. Both are great pe Subaru. The vehicle is the fourth car purchased from him. Matt also did a great job in explaining the functions of my Subaru to me. Both are great people to work with!! More